Insurance Specialist

hace 2 semanas

Miguel Hidalgo, México Von Talent A tiempo completo

Insurance Specialist

Overall Responsibility:
Loan Servicing supervisors are responsible for overseeing the day-to-day operations of their

department. They commonly manage a team of employees and work to ensure that they’re all working

towards the same goals.

Key Areas of Responsibility

Inputs data and creates spreadsheets showing the progress of the staff’s efforts to collect debts

Speaks with individuals who wish to speak with a supervisor

Approves and allows settlement and payment options

Supervises and coordinates activities of employees engaged in collecting overdue payments for

charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies

Reviews delinquent account records to determine which customers must be contacted for

collection of overdue accounts

Organizes collection workload based on the degree and amount of delinquency and assigns

accounts to employees for collection

Monitoring delinquent accounts to identify potential collections opportunities, including delinquent accounts that may be eligible for liquidation

Reviewing accounts receivable records to identify delinquent accounts or accounts with high risk

of delinquency

Analyzing financial statements to determine an individual’s ability to pay a debt over time

Coordinating with lawyers to collect on delinquent accounts that have been taken to court

Evaluating the effectiveness of collection methods used by the company to ensure that they are

efficient and effective

Qualification Requirements

3 - 4 years of call center customer care experience, preferably in a technical environment.

Strong attention to detail, exceptional listening and analytical skills.

Basic Excel skills required.

Handling a group of minimum 8 persons and in expansion.

Bilingual skills desirable,

Sueldo: 14mil - 16mil

Prestaciones de Ley

Bonos

Horario: Lunes a Sabado

8am - 5pm

Tipo de puesto: Tiempo completo

Salario: $14,000.00 - $16,000.00 al mes

Tipo de puesto: Tiempo completo

Salario: $14,000.00 - $16,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido

Tipos de compensaciones:

- Bono de productividad
- Bono mensual

Experiência:

- Servicios al cliente: 1 año (Deseable)

Idioma:

- Inglés avanzado (Deseable)

Lugar de trabajo: In person

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