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Quality Assurance Engineer

hace 3 meses

Iztapalapa, México Inter-Con Security Systems A tiempo completo

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.  

Inter-Con is Everywhere Security Matters. 

The Quality Assurance Engineer will ensure that products across all platforms are released to production with an excellent level of quality.

Analyzing product features to build a testing plan. Building testing cases to identify software issues with haste & Identifying, isolating, and tracking errors in the systems.

Primary Responsibilities
- Develop and implement testing plans for products
- Document and communicate test results
- Identify procedures and scenarios for the quality control of products and services
- Communicate quantitative and qualitative findings from test results to the development team
- Monitor efforts to resolve product issues and track progress
- Ensure that the final product satisfies the product requirements and meet end-user expectations
- Investigate customer complaints and product issues.
- Spot areas for improvement to enhance the product's efficiency
- Coordinate the testing of new development requests.
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
- Assist in walking users through UAT testing as needed.
- Work independently with members of the IT team to define and document testing requirements.

**Qualifications**:

- Extensive experience in quality control preferred.
- Keen attention to detail
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Creative and innovative thinker
- Diligent and meticulous
- High regard for safety standards and quality control
- Accustomed to achieving objectives in dynamic, high-pressure organizations.
- BS in Computer Science, Engineering, or a related technical discipline or equivalent experience
- Certifications: Field Service Lightning, Service Cloud, Community Cloud, Sales Cloud. 
- Understand Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.

Other Requirements or Competencies
- Excellent time management skills and a positive attitude.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
- Creative and analytical thinker with strong problem-solving skills.
- Must demonstrate exceptional verbal and written communication skills.
- Must demonstrate ability to communicate effectively at all levels of the organization.
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate requirements from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

Pay: $41,600.00 per month

Work Location: In person

Application Deadline: 11/05/2024