Customer Service Analyst
hace 8 meses
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers.
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Customer Service Analyst
hace 6 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Analyst
hace 6 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Analyst
hace 6 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Specialist
hace 6 meses
Zapopan, México Trabaja en Intugo A tiempo completo**We are hiring Customer Service specialist** Requires: **TWO YEARS’** EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD - EXCELLENT CUSTOMER SERVICE SKILLS - ADVANCED ENGLISH - PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.) - HIGH SCHOOL DIPLOMA OR EQUIVALENT Activities: - MONITOR DAILY GPS REPORTS - REPORT OUT AS REQUIRED BY THE DEPARTMENT -...
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Agente de Servicio Al Cliente Bilingüe
hace 6 meses
Zapopan, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Zapopan, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
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Customer Service Coordinator
hace 6 meses
Zapopan, México Sunwise Energy A tiempo completoAs a Customer Service Coordinator, your role is pivotal in ensuring exceptional customer satisfaction and seamless operations within your domain. Your responsibilities encompass a multifaceted approach, including, Customer Satisfaction, Compliance Management, Product Knowledge, Contractual Understanding, End-to-End Process Management, Continuous...
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Senior Customer Service Analyst
hace 6 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Senior Customer Service Analyst
hace 6 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Representative
hace 2 semanas
Zapopan, Jalisco, México Intugo A tiempo completoOverviewAt Intugo, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals is responsible for providing top-notch support to our customers through various channels.We are seeking a highly skilled and passionate individual to join our team as a Customer Service Representative. As a key member of our customer...
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Customer Service Representative
hace 1 mes
Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completoTransforming Industries with ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing complex inquiries, and resolving customer-facing problems in a timely and accurate...
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Customer Service Representative
hace 3 semanas
Zapopan, Jalisco, México Citi A tiempo completoJob DescriptionThe Client Service Representative 5 is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Manage...
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Customer Service Representative
hace 4 días
Zapopan, Jalisco, México Citi A tiempo completoThe role of a Citi Teller is to provide exceptional customer service and support the execution of branch activities. This includes delivering day-to-day client-facing services and processing transactions in coordination with the Customer Service function.**Job Overview:**The primary objective is to provide high-quality customer service and contribute to the...
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Bilingual Customer Service Representative
hace 6 meses
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...
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Customer Service Liaison
hace 1 mes
Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completoAt Farmer & Wright, Pllc, we are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our client service department, you will play a vital role in ensuring exceptional service and satisfaction for our clients.Key Responsibilities:Serve as the primary point of contact for clients, addressing their inquiries and providing...
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Customer Service Representative
hace 6 meses
Zapopan, México Mphasis A tiempo completoWho are we looking for? Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some...
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Asistente Bilingüe de Atención al Cliente
hace 2 semanas
Zapopan, Jalisco, México Customer Service Is A tiempo completoInformación del Puesto">Estamos buscando un Asistente Bilingüe de Atención al Cliente para nuestra empresa en Zapopan, Jalisco. La posición es ideal para alguien que esté interesado en trabajar en una empresa líder en servicios de atención al cliente con experiencia en comunicación bilingüe.Sobre la Empresa">Nuestra empresa, CUSTOMER SERVICE IS, se...
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Bilingual Customer Service Representative
hace 6 meses
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...
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Customer Service Representative
hace 4 semanas
Zapopan, Jalisco, México Clever Ideas A tiempo completoClever Ideas seeks a highly motivated and skilled Customer Service Representative to join our call center team. Key responsibilities include executing sales of loans for an American company, requiring excellent English language skills and experience in a Call Center environment.Requirements:- 1 year of sales experience- Knowledge of call center platforms-...
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Becario de Customer Service
hace 6 meses
Zapopan, México Arioac A tiempo completo**Becario de Customer Service.** **Requisitos**: - Carrera: Sistemas, Programación, Informática, Actuaria o afín - Semestre: 5 en adelante - Disponibilidad de Horario de lunes a viernes (5 hrs. al día) **CONOCIMIENTOS Y HABILIDADES** - Manejo de Paquetería Office. - Conocimiento intermedio de Macros, Visual Basic. - Manejo de Java - Conocimiento en...
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Customer Service Agent
hace 3 semanas
Zapopan, México Intugo A tiempo completoPROFILE: HIGH SCHOOL DIPLOMA OR GED. 2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT. HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS. CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE. COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT. BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES: - TAKE...