Senior Lead Network

hace 1 mes

Ciudad de México Kyndryl Mexico S. de R.L. de C.V. A tiempo completo

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

Activities include, but are not limited to:

- Asset management leader order processing and placement
- Hardware and software systems
- Interface with support organizations
- Monitoring of processes
- Data flows and data repositories to ensure assets
- Data elements are being collected, handled, stored and reported accurately in accordance with vendor licensing terms and conditions
- Performance of timely asset data updates to maintain accuracy of database repository (i,e.), identifying and Managing asset discrepancies and compliance resolution process to closure, procedure and process documentation, reporting, invoice reconciliation, change management, measurements and data analytics
- Forecasting and planning, and Install, Move, Add, and change (IMAC) Coordination

**Required Technical and Professional Expertise**
- Professional with 5 years of experience in a bank
- Customer service line management
- Contract management and service levels
- Customer negotiation
- Technical team management
- Effective communication
- Soft skills and expert technical level

**Preferred Technical and Professional Experience**
- The main objective of this role is to comply with the terms of service and ensure compliance with the SLAs of the service tower

**Required Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Project Management

**Role (Job Role)**

Project Manager

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

Some travel may be required based on business demand

**Company**

(Y045) Kyndryl Mexico S. de R.L. de C.V.

**Is this role a commissionable / sales incentive based position**

No

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