Concierge Luxe

**Job Information**:
Industry
- Airline - Aviation

Work Experience
- 1-3 years

City
- Cuidad de México

State/Province
- México

Country
- Mexico

Zip/Postal Code
- 05320

**About us**:
Discover the World your way.
Your Journey Begins Here.

**ABOUT THE COMPANY**

Jet Luxe is a luxury travel brand responsible for revolutionizing executive travel. Launched in 2020, the company has quickly established itself as a global leader in the private aviation sector. Jet Luxe is recognized around the globe for delivering flexible, best-in-class Luxury Travel Management solutions to customers worldwide.

Jet Luxe provides exceptional Aircraft Management, tailored made travel, and Concierge Services to thousands of customers every year. The company caters to an elite clientele including aircraft owners, VIPs, operators of business jets for corporate, commercial, and personal air travel. From the palace to the aircraft to the destination, anything private jet travel requires, anywhere in the world, we can provide. See the world in Your Own Way.

**ABOUT THE ROLE**
**_We offer:_**

Industry-leading salary

Unparalleled career development opportunities

A friendly, fun, and exciting work environment

The opportunity to learn from worldwide operations

A supportive management team that enables you to develop your career

State-of-the-art tools & systems

**_
The job duties shall include:_**

Support and assist the global Sales and Concierge team

Provide updates and information to customers in a timely manner for all operations

Solve encountered challenges of any operation ahead of time to maintain a seamless operation

Ensure the quality of service from suppliers is up to the Jet Luxe standards

Provide excellent customer experience and maintain customer satisfaction

Expand, order, and register new and existing current Supplier and Customer database

Devise and use fruitful operational strategies

Approve the ordering of necessary goods and services to cater to each of the operations ongoing

Track and report key functional metrics to reduce expenses and improve the effectiveness

Collaborate with key people to ensure clarity of the specifications and expectations of the company

Manage and foresee all events through analysis of data and prepare control strategies

Perform risk management for supply contracts and agreements

Negotiate agreements and resolve potential issues or problems with clients.

**Requirements**:
**_ Qualifications and skills:_**

Minimum three years of experience in a client service role

Fluent in English with proficient communication skills

Dynamic and flexible

Able to work under pressure and multi-task

Adaptable professional

Able to work shift schedules

Tolerant to constant changes and/or last-minute changes

Exceptional customer service skills

Able to analyze and problem solve in a fast-paced environment

Strong organizational and communication skills