Customer Svc Mgr I

**Visión General**:
Commercial Administration Manager

This position is key to generate operational excellence, profitability and growth, and impove the customer expercience.

**A snapshot of your day as a Commercial Operations Manager**:

- Lead the S&OP and Demand Planning: Represents the Region in all meetings and interactions as called by S&OP process. Ensure compliance of the requirements of the LAM GCO team with required inputs, reports and participation in key meetings.
- Participate in the Pricing Process activities, with Marketing, Sales and CPM Team.
- Be the key point, with CPM Team, for supporting customer needs, being the contact with other internal areas, to answer the customer requirements on time in form.
- SFDC Administration: Act as liaison with any stakeholders for any SFDC related matters.
- Develop and analyze reports to support the decision making of the other internal areas.
- Identify, develop and implement improvements to internal commercial processes.
- Manage commercial contracts like Reagent Rental Agreements and others generated by commercial areas.

How You’ll Make an Impact.
- Lead the Commercial Operations Team for Mexico and Latin America and become the key point of contact with Corporate Areas like Revenue Operations, Channel Partner Management, Demand Planning and Finance.
- Generate, analyze and keep reports necessary for decision making of the other internal areas of the Company such as General Management, Marketing, Sales and Customer Service.
- Processes Improvement.
- Bring consistency and discipline to the commercial areas to ensure sustainable and compliant growth.

What you bring.
- Education: Industrial Engineering, Administration or similar.
- Experience: 5 years of experience in planning, processes and sales administration tasks.
- Business English
- Strategic vision
- Experience leading a team.
- High analysis capability
- Knowledge of SAP, Excel and SFDC and desirable PowerBI.

**Total Rewards Package**: At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

**Benefits**: We’re proud to offer a variety of options, including competitive medical plans for you and your family, group life insurance, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, wellness challenges and support, and more

**Compensation**: Market compatible compensation.

**Who We Are**: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

**Agency Non-Solicitation**: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.