Sr. Sales Operations Analyst
hace 2 semanas
What's the role?:
**About the Position**:
We are looking for an ambitious, experienced and customer focused Senior Sales Operations Analyst who wants to become part of a new global team (Global Sales Desk) to lead and support our Sales teams with the transition of customers to the HERE Platform environment.
The Global Sales Desk will consist of 6 people, equally spread across our offices in Mumbai (India), Leon (Mexico) and Krakow (Poland) to partner with our Sales teams in the Americas, Asia Pacific and Europe, Middle East and Africa. The team will be instrumental in providing our valued customers with the best possible customer experience. As a Sr. Sales Operations Analyst, you will plan, coordinate and execute the activities to ensure a smooth and commercially successful transition of the customer’s business.
**Main Responsabilities**
The Global Sales Desk team is part of the Global Sales Operation team and the role reports to the Global Sales Desk lead. The main responsibilities include:
- Planning, coordination and execution of activities to enable a smooth transition of HERE’s customers to the platform for the region
- Partnering closely with other teams across regions to understand the challenge, needs and process required to ensure successful and timely migration of customers
- Providing clear and timely communication to all stakeholders
***
**On a daily basis, you will support HERE Sales teams with**:
- Analyzing the existing business of HERE customers including product usage, use case, pricing, deal financials, contractual terms, invoices, etc.
- Identifying the matching product offering, license models and pricing available on the platform
- Preparing commercial options and migration strategy for the customer and align with Sales
- Supporting Sales in customer sessions to explain the onboarding process and the new commercial set-up
- Ensuring that all platform and customer deliverables are in place to enable a smooth migration of HERE customers to the platform, i.e. coordinate and conclude migration steps, platform onboarding, quote creation and App ID management
Who are you?:
**Who are you?**
You are a strong fit for this role if you possess the following skills, abilities, competencies, and work experience:
Minimum requirements
- Bachelor’s degree a must, MBA desired
- 3+ yrs. of experience structuring deals either in Deal Desk, Sales support, Sales operations, or Revenue Operations
- Experience with and understanding of software sales, SaaS business models and deals, and contracting
- Experience in one or more of following industry verticals: Technology, Automotive, Transportation & Logistics, Mobility, Business Services
- Experience with data products, data platforms or platform business in general (preferred)
- Able to lead and facilitate cross-functional meetings; comfortable with presenting to senior management and executives
- Tools and systems: Jira, Confluence, CRM (SFDC, Zuora or other), Excel, PowerPoint
- English fluency, excellent oral/ written communication and presentation skills
- Strong problem solving skills along with the ability to communicate confidently rationale for decisions across all levels of the organization
- Strong analytical skills
**What We Offer**
- Open and communicative
- Collaborative and flexible to work with distributed teams
- Curious and have the willingness to learn fast
- Able to deal with ambiguity
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
LI-MD3
Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
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