Program Management Manager

hace 4 semanas

Guadalajara, México Flex A tiempo completo

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a
_ _
- Program Management Manager _
- located_
- in _MX Guadalajara South GBS/Corp/Site Support
- Reporting to the _
- Director Program Manager_
- _This role will be in charge to Provides direct contribution to teams according to established policies and goals. Demonstrates skills in guiding and/or facilitating

What a typical day looks like:

- Organize, plan and direct program schedules and budgets
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program, and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer´s satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be accountable for maintaining excellent customer relations with both new and existing customers.
- Holds up production sites for projects, costs and other customer related matters through business and expertise.

Here is some of what you’ll need (required):

- Excellent communication skills and must be Fluent in Spanish & English
- Senior experience as a Program Management Manager
- Bachelor’s degree related
- Experience leading continuous improvement projects
- Availability to travel

What you’ll receive for the great work you provide:

- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.

HS115

Job Category

Operations

**Required Skills**:
Optional Skills:
.

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