Customer Service Agent

hace 2 semanas

Tijuana, México Cool Pak Exports A tiempo completo

**SIN PROBLEMAS DE TRASLADO A BLVD. 2000 THOMAS ALVA EDISON IND. PARK**
- Process and manage customer’s orders entering it in the system and making a daily follow up with each department to secure the lead time that the customer is requested.
- Be in communication all the time with the production and logistic team to check the lead times deliveries of the orders and inform any delays to customer.
- Addresses product or service problems with customers.
- Do a daily order report with the latest updates to keep always accurate information.
- Develop strategies to improve communication with internal customers.
- Maintains customer records by updated account information in the system.
- Manage delicate information processing orders.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes pushing the inventory and sales per month to approach the monthly target.
- Contributes with the team effort while accomplishing company goals and objectives.
- Participate in all safety programs and training assigned by the company.
- Able to follow all safety guidelines and company procedures.
- Follow all safety guidelines and procedures of the company.
- Follow the general cleaning rules to keep his/her work area clean.
- Any other activity assigned by the lead of the department.

**EXPERIENCE**
- Education: Bachelor’s degree
- 90% English fluency and written.
- 1 years’ minimum as an experience in customer relationship/processing orders.
- Manufacturing experience preference.

**Profile skills**
- Good attitude.
- Proactive and leadership.
- Ease of speech, negotiation skills, creative person.
- Basic math, analytics and computer’s skills required.
- Packaging products background is a plus.

Tipo de puesto: Tiempo completo

Salario: $1,100.00 - $1,200.00 al día

Horario:

- Diurno

Prestaciones:

- Seguro de gastos médicos mayores
- Vales de despensa

Pregunta(s) de postulación:

- Nuestra ubicacion es en Boulevard 2000. Puedes trasladarte?
- Tienes experiência en maquiladora?

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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