Partner, Fps

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Fleet Partner Solution to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:
- Goal oriented, with a great sense of responsibility?- Striving to give the best service to your customers?

As the Fleet Partner Solution, you will be proposing improvements in processes aligned with Compliance and Client Policies, ensuring a sustainable operational performance and action plans when required.

A Day in the Life- Management of the Complete Product from an Operations perspective to solve any requirement of Semi-strategic clients (managed through Fleet Managers) assigned to their Portfolio with an extraordinary Follow-up.- Creation, analysis, and presentation of Operational reports with performance metrics of clients (monthly).- Resolution and Escalation in time and form (with the operations and / or Commercial area) of any situation that compromises the business relationship and work together with Element's Operational areas.- Maintain an executive, constant and proactive relationship with the clients assigned in its portfolio, and with the Element areas; managing to increase resolution of operational situations during the first contact (FTR).

**Requirements**:
- Bachelor's Degree in Business Administration, Hospitality Administration or Engineering.- Experience in Customer Service (KAM or similar desirable).- Bilingual.- Experience in Leasing (vehicle desirable).- Excellent verbal and written communication.- Work under pressure and decision making.- Excellent task tracking.

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
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- 55 5018 7100._
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