Ops Support Specialist 4

hace 7 meses

Tlahuac, México Citi A tiempo completo

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

**Qualifications**:

- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area

**Escolaridad **Licenciatura trunca o pasante o terminada

**Experiência requerida**
- Experiência mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
- Conocimientos Contabilidad básica (deseable), administración y análisis de información.
- Conocimiento básico de contabilidad (deseable pero no indispensable), inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

**Funciones**
- Realizar el proceso de conciliación del Intercambio Internacional con Mastercard / VISA por transacciones de compras y/o disposiciones de efectivo realizadas con tarjetas de crédito/ debito
- Realizar cuadre de cifras diario
- Elaborar la información contable del día para la compensación diaria
- Efectuar el control diario de las partidas contables generadas
- Trato directo con Bancos, Cámara de Compensación y Gerencias de Producto
- Elaboración de información estadística
- Aplicación de controles al proceso

Lugar de Trabajo (Domicilio Laboral)Edificio Moras #850 PB, col. Acacias alcadía Benito Juárez, Ciudad de Mexico 03240
Horario Laboral 08.00-17.00 hrs y con una Jornada Laboral de Lunes a Viernes
- Experiência mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
- Conocimientos Contabilidad básica (deseable), administración y análisis de información.
- Inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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