Venue Operations Director

hace 3 meses

City, México FIFA A tiempo completo

**Venue Operations Director - MÉXICO**:
**We govern the beautiful game and ensure it's run with transparency and integrity.**

Sitting within the Operations Department, Venue Management along with Dressing and Signage, Fan Operations, Team Services and Competition Management aims to deliver the most engaging, innovative, and accessible World Cup experience for all players, fans, partners, and the community.

Reporting organisationally to the Executive Director Venue & Operations Mexico and operationally to the Lead Venue Management/Headquarters during event time, the Venue Operations Director will help serve Venue Management efforts for the FIFA World Cup 2026 that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. Also, the Venue Operations Director will be a vital part of Mundial de Clubes FIFA 25, the new tournament will be played for the first time in 2025, when 32 of the globe's leading teams gather in the USA for the inaugural edition.
This role will be responsible for the successful implementation of Venue Management project on site, overseeing operational planning of World Cup stadium and a multiple number of Training Sites (Venue Specific and Team Base Camp Training Sites).

Further, this role may initially oversee 3 Host Cities as Regional Venue Operations Director and in 2026 he/she will become Venue Operations Director of a Host City and a unique stadium.**THE POSITION**:
**These are your key tasks**:

- Establish constructive communication channels between FIFA, local authorities, and stakeholders.
- To integrate all relevant operational and overlay plans into effective venue plans.
- To assess and validate FWC26 event requirements to the reality of the venues.
- Supervise all FIFA Official Sites within the venue and facilitate discussions with relevant internal and external stakeholders.
- Coordination of policies, requirements, and planning with FIFA26, FIFA, Host Country, and site authorities.
- Integrate all relevant functional areas operational plans for FWC26 and MCF25.
- Contribution to workshops, seminars, and meetings.
- Contribution to project management and knowledge management initiatives including event debriefs, and knowledge capture and documentation activities.
- Coordination, planning, and delivery of official and non-official test events.
- Supervise and support stadium remodeling and construction projects, assuring FIFA requirements are met.
- Coordination with all stakeholders (i.e., Host Country public authorities, public transport, police, emergency services, and site authorities) to ensure the smooth running of each FIFA Official Site.
- Plan, manage, and implement good quality and cost-efficient on-site support for all relevant internal departments as well as other stakeholders (i.e. sponsors, service providers, etc.).
- Organize and lead Stadium Inspection Tours.
- Full support to functional areas on-site visits and activities.
- Oversee 3 stadiums during the planning phase, acting as Regional Venue Operations Director for management of a stadium during event time.

**YOUR PROFILE**:
**We work hard at FIFA.**
**We are dedicated, ambitious and innovative.**

And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:
- FIFA World Cup experience or other major international sporting event on a relevant position.
- Minimum 8 years of management experience in stadium operations for professional sports clubs and/or venue management in the organization of major sporting events.
- Proven track record in managing complex projects, preferably international sports events.
- Knowledge of event planning and event project management processes.
- Experience in the development and integration of operational plans.
- Fluent in English and Spanish.
- University degree
- Team Player, willing to work with tight timelines.
- Solution oriented.
- Problem-solving and conflict-resolution skills.
- Positive attitude, patience, and persistence.
- Ability to prioritize and handle large workloads efficiently at peak times.
- Ability to work under pressure and stress.
- Sound judgment and prioritization of tasks.
- International, cross-cultural work experiences preferred. Experience or knowledge of local culture will be an added benefit.

**About FWC2026**:
**The FIFA World Cup 26 will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.**

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.

**Application Deadline**

September 30, 2024

**Employment Type**

Fixed Term - Full Time

**Locatio

  • Regional Manager Venue Logistics

    hace 6 meses

    City, México FIFA A tiempo completo

    **Regional Manager Venue Logistics - México**: - Reporting organizationally to the Senior Manager Venue Logistics, and the Director of Operational Services in México, the Regional Manager Venue Logistics will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals...

  • Manager, Media Services

    hace 2 meses

    City, México FIFA A tiempo completo

    **Manager, Media Services - Mexico**: - At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities...

  • General Director

    hace 4 meses

    Mexico City Michael Page A tiempo completo

    Managing and overseeing the entire dealership operationsDeveloping and implementing operational strategies in alignment with the company's goals. Monitoring and improving overall performance.Establish and monitor KPIsBuilding and maintaining relationships with key stakeholders Ensuring customer satisfaction and service excellenceLeading and motivating the...

  • General Director

    hace 4 meses

    Mexico City Michael Page A tiempo completo

    Detalles del clienteThis is a large-scale multibrand car retailer. Operating across multiple locations, it is dedicated to offering superior quality products and services to its customers, with a large team of professionals.Descripción de la vacanteManaging and overseeing the entire dealership operationsDeveloping and implementing operational strategies in...

  • Sales Operations Analyst

    hace 5 meses

    City, México Genesys A tiempo completo

    Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? **Job Description**: Job Title: Sr. Analyst, Sales Operations Department & Team: Sales Operations Reports to: Ivan...

  • Senior Team Services and Facilities Manager

    hace 5 meses

    City, México FIFA A tiempo completo

    **Senior Team Services and Facilities Manager - México**: - The Senior Team Services and Facilities Manager is responsible, under the guidance of the Executive Director Stadium and Venue Management (Mexico) and Team Services Lead (Zurich), for overseeing the overall delivery of the Team Services Project in Mexico. - The Senior Team Services and Facilities...

  • Sales Operations Analyst

    hace 5 meses

    City, México Genesys A tiempo completo

    Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...

  • Manager, Fan Information

    hace 2 meses

    City, México FIFA A tiempo completo

    **Manager, Fan Information - Mexico**: - At FIFA World Cup 2026, our vision is to unite the world through the greatest, most innovative, and inclusive sporting event of all time. The 2026 World Cup will mark the first time that the tournament will be hosted by three countries: the United States, Canada, and Mexico. This new format redefines excellence,...

  • Principal Sales Operations Analyst

    hace 5 meses

    City, México Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Digital Account Director

    hace 5 meses

    City, México t2ó A tiempo completo

    **Job Type**:Full Time**Job Location**:Mexico City01. What you’ll do - Implementar y planificar campañas de medios: Análisis, monitoreo y optimización - Set up, validación y monitoreo de presupuestos asignados por plataforma/medio - Cumplimiento de KPI’s y deadlines con proyectos vigentes y propuestas - Supervisar el trabajo del equipo a cargo -...

  • Director of Customer Experience Operations, LATAM

    hace 1 semana

    Mexico City Crunchyroll A tiempo completo

    About CrunchyrollWE HELP EVERYONE BELONG. IT’S OUR PURPOSE.Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person,...

  • Operations Specialist

    hace 3 meses

    Mexico City Indie Campers A tiempo completo

    THE ROLE As an Operations Specialis t part of our America regional team you'll focus on executing regional processes and managing a set of our local depots and their respective local teams. You will be focused on executing daily operations in order to drive operational results on availability of the fleet, customer satisfaction and operational...

  • Digital Operations Manager

    hace 5 meses

    City, México t2ó A tiempo completo

    **Job Type**:Full Time**Job Location**:Mexico City01. What you’ll do - Control y distribución de cargas de trabajo al equipo asignado para garantizar la entrega oportuna de proyectos. - Proponer y Diseñar procesos internos para mantener la comunicación fluida con otras áreas en colaboración con el Head of Operations y COO. - Cuantificar las horas y...

  • Operations Area Manager

    hace 2 meses

    Mexico City Indie Campers A tiempo completo

    THE ROLE As the Regional Operations Manager you will be part of a regional team that focus on overseeing the daily operations of Indie Campers stations within a geographical area in order to drive customer satisfaction over the service provided, operational results on fleet availability and condition of the fleet, and operational efficiency, through...

  • Director, Travel

    hace 5 meses

    Mexico City Thomson Reuters A tiempo completo

    About the Role In this opportunity as a Director, Travel & Expense and Procurement Operations, you will: Build and develop the Procurement Operations team, that can provide seamless support to the category teams and strategic sourcing plans. Implement a best-practice sourcing methodology and sourcing governance schema which provides greater...

  • People Operations Specialist

    hace 3 semanas

    Mexico City Wella A tiempo completo

    People Operations Specialist Function: People Location: Mexico City, CMX, MX Work Arrangement: Hybrid Position Title: People Operations Specialist Location: Mexico City Reports to: Associate Director, Americas Scope / Responsible Population: Americas Temporary position (6-7 months) ABOUT THE WELLA COMPANY Together, WE enable individuals to look,...

  • Operations Area Manager

    hace 2 meses

    Mexico City Indie campers A tiempo completo

    THE ROLEAs the Regional Operations Manager you will be part of a regional team that focus on overseeing the daily operations of Indie Campers stations within a geographical area in order to drive customer satisfaction over the service provided, operational results on fleet availability and condition of the fleet, and operational efficiency, through ensuring...

  • Director, Workplace

    hace 5 meses

    Mexico City Netflix A tiempo completo

    As part of the Global Enterprise Ops organization, the successful individual will play a key role in leading the regional workplace team with offices across Latin America. This team is focused on providing an efficiently run, safe, amazing, inspiring, and consistent experience for our colleagues & customers. Netflix’s LATAM offices include our Mexico City...

  • Regional Managing Director LATAM

    hace 4 semanas

    Mexico City David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied. David...

  • Coordinator, Team Services

    hace 3 semanas

    City, México FIFA A tiempo completo

    **Coordinator, Team Services - Mexico**: - At FIFA26, our vision is to unite the world through the greatest, most innovative, and inclusive sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine...