Boutique Assistant

Reference Code: 99208**Boutique Assistant**:

- CDMX, MEX, MX- Permanent**Who are we**?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

**Van Cleef & Arpels North America** is seeking a** Boutique Assistant** who will be responsible for delivering an exceptional client experience by providing support to Sales Associates, daily boutique maintenance and operations, assisting Reception and providing consistent and active participation to the Van Cleef & Arpels Service Excellence Ceremony. Boutique Assistants will be asked to support daily presentations and VIP presentations, coordinate, and communicate with other Boutique Assistants to ensure floor coverage and perform back office and administrative tasks as needed while complying with confidentiality and security guidelines.

**Responsibilities**
- Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
- Participate to set up and breakdowns at opening and closing of the boutique
- Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
- Accurately backfill POS stations and desks
- Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
- Responsible for greeting clients and assisting with Reception duties
- Respect all protocols defined by Management and Corporate regarding the client experience
- Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

**Qualifications**
- Bachelor’s Degree and/or two years of working in a fast-paced luxury environment is preferred
- Ability to multitask and remain organized with multiple projects
- Strong computer skills
- Excellent communication and verbal skills
- SAP knowledge is a plus
- Ability to speak multiple languages is a plus