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Business Analyst
hace 1 mes
As part of Spare Parts department your mission is to analyse, design and implement the most efficient Enablers (processes, tools, methodologies, and/or technical standards) through continuous improvement approach, to ensure the compliance with internal/external regulations and to develop the performance.
**Your Mission**:
**Main Responsibilities**
- Develop, organize, and administrate one or some enablers using continuous improvement and collaborative methodologies.
- Follow up metrics, analyze and propose action plan to improve the overall performance of spare parts area.
- Participate in the definition and documentation of global standards.
- Identify trainings needs and perform training on Process and Tools for the Region
- Perform data analyses for region (including TTQ, pending offers, ATP file, Hit Ratio)
- Analyze Ageing Backlog
- Create a Monthly Dashboard to review Offer Follow Up (Pending offers and to measure Parts Administrators productivity
**Your Profile**:
- High School diploma + a 2-year University degree in Business or equivalent
- Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
- Able to work independently
- Able to manage priorities and multiple customer requests
- Expertise in Excel and ERP Systems, SAP is a plus
- Knowledge of order management processes
- Excellent communication skills, both written and verbal coordination skills
**Contract Type**:
**Permanent**:
**Country**:
**MEXICO**:
**Location**:
**Guadalajara**: