Customer Support Specialist Ii
hace 2 meses
**Acerca del Puesto**
Experiência de 1 o más años en atención directa al cliente, elaboración y seguimiento de operaciones con clave V1, F4, F5, A3 y R1, conocimientos en Ley Aduanero y su Reglamento, Reglas Generales en Comercio Exterior, Código Fiscal de la Federación, Diario Oficial relacionados a las claves de pedimentos descritas. Manejo de paquetería de Office (Word, Excel, Power Point, etc.), uso de reportes para la operación tanto para el cliente como para Uber Freight.
Reporta a Coordinador de Operaciones
**Qué Hará el Candidato**
- Análisis de documentos (facturas, certificados, cartas).
- Captura de pedimento V1, F4, A3, F5, R1.
- Atención al cliente.
- Armado de expediente físico y electrónico.
- Captura de reportes.
**_Funciones:_**
- Licenciatura terminada.
- Ingles Intermedio.
- Manejo de Excel intermedio.
- 1 año de experiência en operaciones especiales.
- Conocimeinto de ley aduanera.
- Conocimientos de reglas generales de comercio exterior.
- Conocimientos de código fiscal de la federación.
- Conocimientos de ley del IVA y ley federal de derechos.
**_ Preferencias:_**
- Conocimiento en Aduasis.
**Acerca de Uber Freight**
**EEOC**
Uber Freight se enorgullece de ser un empleador de igualdad de oportunidades/acción afirmativa. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. También consideramos solicitantes calificados independientemente de sus antecedentes penales, de acuerdo con los requisitos legales.
**Experience**: Required
- 1 year(s): Conocimiento en ley aduanera, comercio exterior y operaciones especiales
**Education**: Required
- Algunos estudios posteriores a la universidad or better in Business Administration or related field
**Skills**: Required
- Microsoft Excel
- Microsoft Office
- Leadership
- Customer Satisfaction
**Behaviors**: Required
- Trabaja en equipo: Trabaja bien como un miembro de un grupo
- Líder: Inspira a los compañeros de equipo a seguirlo
- Innovador: Continuamente presenta nuevas ideas y demuestra ideas originales
- Entusiasta: Demuestra interés y placer intensos y desbordantes
- Dedicado: Entregado a una tarea o propósito con lealtad o integridad
**Motivations**: Required
- Seguridad en el empleo: Inspirado al buen desempeño por el conocimiento de que su trabajo es seguro
- Oportunidades de crecimiento: Inspirado al buen desempeño por la oportunidad de asumir más responsabilidades
- Logro de objetivos: Inspirado al buen desempeño mediante la ejecución de tareas
- Flexibilidad: Inspirado al buen desempeño cuando se le concede la capacidad de fijar su propio horario y metas
- Equilibrio entre el trabajo y la vida privada: Inspirado al buen desempeño por tener el tiempo suficiente para hacer su trabajo y atender a sus intereses fuera del trabajo
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