Customer Support Representative

hace 4 semanas


Desde casa, México Hire Latam LLC A tiempo completo

**Job Title**:Self-Storage Customer Support Representative (100% Remote LatinAmerica)

**_HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. _**

Our client is a fast growing self-storage owner and operator. They currently own and operate 8 locations with more on the way in the coming weeks and months.

They are looking to hire a HIGH ENERGY customer support representative to be part of their growing self storage company. The position is full-time.

You will be answering the phone calls of current tenants and potential tenants. You must be so nice to our callers so as to collect payments, convert leads to rentals, and earn 5-star Google reviews

Expanding upon your CSR role, you are also responsible for maintaining, following and updating processes and procedures.

**Duties and Responsibilities**
- Take calls from tenants and prospective customers. Delight our customers, solve their problems, help them rent units, and earn 5-star reviews.
- Record quick, detailed call notes in our property management software, Hummingbird
- Provide weekly updates on leads & new sales closed

**Skills and Requirements**
- At least 1 year of experience in sales, at least 2 years of experience in customer support
- Nice to have: At least 2 years of experience in self-storage or property management
- Nice to have: previous experience using Hummingbird, Google products and OpenPhone
- Ownership mentality: feels like the owner of the company, and wants it to do well, and is obsessed with making sure deals are being closed weekly
- Ability to work in a fast-growing start up environment
- Loves sales and is results driven
- Be COACHABLE - be open to receiving feedback and making changes on the go
- Problem solve before escalating issues
- Excellent native-like communication skills (English spoken and written)
- Ability to be so kind, friendly, and bubbly that our customers hang up with a smile on their face
- Ability to earn 5-star reviews based on your exuberant attitude
- Reliable internet/WiFi and excellent audio quality with mínimal to zero background noise
- You must be very organized, detail oriented
- You must be located in LatinAmerica

**Payment**:
Monthly salary: $1300 USD

Payments are processed and sent weekly via Wise

**Schedule**:
8am - 6pm Monday-Friday EST (US)

**Application Disclaimer: Please Read Before Proceeding



  • Desde casa, México Wolfram A tiempo completo

    **Job title**:Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls from...


  • Desde casa, México Elite Talent Recruitment A tiempo completo

    **Job Summary**: The Customer Support Representative is the front line of our brand's communication, ensuring that our customers always feel valued, heard, and satisfied. This role requires impeccable English and grammar skills, the ability to manage customer expectations with grace, and the critical thinking skills to troubleshoot and solve problems in...


  • Desde casa, México Hire Latam LLC A tiempo completo

    **Position**:Customer Support (100% Remote) We are looking to hire a high energy customer support representative to be part of a growing storage company located in the United States. The position is considered full-time. You will be answering the phone to current tenants and answering calls from potential tenants. You must be able to be very nice to our...


  • Desde casa, México Tele-Help LLC A tiempo completo

    Customer Service Representative **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and order processing - Resolve customer complaints and issues with patience and empathy - Perform data entry tasks accurately and efficiently - Upsell products and...


  • Desde casa, México Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Desde casa, México Tele-Helping A tiempo completo

    **Descripción del empleo** Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-base to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the...


  • Desde casa, México Tele-Help A tiempo completo

    **Descripción del empleo** Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-base to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the...


  • Desde casa, México Shopmonkey.io A tiempo completo

    Customer Support Representative - Mexico As a customer service enthusiast fluent in English, you will recognize that our shops network is the cornerstone of our business and is the key to our ongoing growth and success. With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Support...

  • Remote Customer Support

    hace 2 semanas


    Desde casa, México Hire Latam LLC A tiempo completo

    HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the...


  • Desde casa, México Voyager Global Mobility A tiempo completo

    Bilingual Customer Sales Representative Voyager Global Mobility is the leader in the developing mobility sector, serving the rapidly growing ridesharing industry, car sharing and local mobility marketplaces. We bring ease and simplicity into the experience of getting a Fleet for Hire car. We are building the most compelling way to get a car by committing to...


  • Desde casa, México Property Leads A tiempo completo

    **Compensation**: $25,000 - $35,000 yearly **Responsibilities**: - Maintain customer accounts and update with new account information as needed - Utilize scripts to handle difficult customer situations and bring them higher up, if necessary - Provide thorough follow-ups to customer interactions, ensuring customer satisfaction - Communicate frequent...


  • Desde casa, México Remote Leverage A tiempo completo

    **Customer Service Representative** Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available. **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...


  • Desde casa, México B9 Inc A tiempo completo

    **Descripción completa del empleo** B9 is a young American FinTech that is looking to grow its Mexican operations and is actively looking for talented Customer Service Representatives, who are eager to work hard and grow with us in an exciting and dynamic environment. **WHAT YOU’LL DO?** - You will route Zendesk tickets and troubleshoot between...


  • Desde casa, México ELVTR A tiempo completo

    Join ELVTR, a rapidly growing international EdTech startup revolutionizing online education with live online courses taught by industry leaders from companies like Google, Microsoft, Netflix, and Amazon. We are seeking a highly motivated and customer-focused Sales Operations Support Representative to join our sales team. The Sales Support Representative...


  • Desde casa, México EcoFusion Pest Control A tiempo completo

    We are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...


  • Desde casa, México Orum A tiempo completo

    Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams...

  • Customer Service

    hace 4 semanas


    Desde casa, México AutoComplete A tiempo completo

    $USD - $650-800/Month DOE Seeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this...


  • Desde casa, México B9 Inc A tiempo completo

    *Descripción comple del empleo* B9 is a young American F ch that is looking to gr - its Mexican operations and is actively looking for talented Customer Service presentat - s, who are eager work hard and grow wi - Do you have experience as a customer service representative in a call center? Language: - Inglés (required) Work Location: Remote


  • Desde casa, México Aventus LLC A tiempo completo

    **Customer Service Representative: Elevate Your Career with Aventus!** Welcome to Aventus! As a boutique customer experience BPO located in Charleston, South Carolina, we've been revolutionizing the industry for 10 years! We pride ourselves on delivering exceptional omnichannel support to over 30+ remarkable clients and partners in the DTC and direct...


  • Desde casa, México Wing Assistant A tiempo completo

    **Customer Service Representative (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bilingual Customer Service Representative! **Duties and...