Mobility Voice Engineer
hace 2 semanas
**Job Details**
This role reports to the Service Operations Supervisor, which is responsible for the EUC - Mobility platform.
The role will provide ongoing auditing and review of billing data, analysis of exception reports, and coordination of contract compliance efforts in accordance with Service Level Agreement.
A strong focus on project management, metric development and analysis, problem resolution, change management and process improvement that will track current program performance and establish improved levels of program success.
Continuous communication of findings to customers and stake holders will enable insight into the value of the Corporate Enterprise Program.
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