Openings Agent

hace 4 semanas

Ciudad de México Sonder A tiempo completo

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in more than 30 cities spanning eight countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organized, passionate about hospitality, and an excellent communicator to join our team.

Openings Agents at Sonder are responsible for helping successfully execute new property onboarding from start to finish. They're detail-oriented individuals who love checklists and are capable of attending to our units at flexible times. Onboarding agents are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for someone who enjoys being on their feet versus sitting at a desk all day

**AT SONDER YOU WILL**:

- Act as liaison between internal teams and our logistics partner to ensure schedules and processes are followed accordingly to minimize delays in project completion
- Coordinate, meet and support our 3rd party contractors at our apartments; this means letting in painters, wallpaper installers, furniture builders, photographers, housekeepers, etc
- Arrange furniture and apartment items according to design mood boards and interior design instructions
- Conduct thorough apartment walkthroughs and maintenance checks
- Run inventory checks of all of our assets that remain in the apartments
- Organize and document project information and updates
- Create extremely detailed floor plans of our spaces
- Perform punch lists and quality audit inspections to ensure new properties are guest ready
- Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean
- Travel to various buildings/cities as required
- At Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and/or supporting operations by completing basic maintenance tasks based on market/team needs.

**WHAT WE LOOK FOR**:

- Organized, hard-working and detail-oriented
- Great communication skills
- A perfectionist that obsesses over all the details
- Methodical and vigilant when it comes to organization
- Ability to take the initiative and problem solve independently
- Professional demeanor and strong ability to establish positive relationships with others
- Thrives in a fast-paced, evolving, always challenging startup environment
- Motivated to adopt new and emerging technologies
- Unintimidated by using mobile apps while in the field for team collaboration and communication
- Ability to lift/carry items and stand/walk for extended periods of time
- A background in construction, hospitality, or operations a plus
- Flexible schedule and open to working some weekends as business requires

We also have great benefits to make your life easier so you can focus on what you're best at:

- Competitive compensation
- Generous stock plan
- Medical, dental and vision insurance (where applicable)
- Flexible vacation
- Annual free credits and discounts to stay in Sonders
- A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues
- Workplace flexibility for remote positions #ABetterWaytoWork

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

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