Sr. Identity Engineer

hace 2 meses

Ciudad de México CDMX Uber Freight A tiempo completo

Horario de trabajo: Matutino

Modelo de trabajo: Remoto

**About the Role**

As a Sr. Identity Engineer you will designing, implementing, and supporting Uber Freight's Identity and Access Management (IAM) platforms, including integration and migration tasks from acquisitions and technology changes. Key responsibilities include working with stakeholders to define user access requirements, ensuring consistent single sign-on (SSO) authentication, and keeping abreast of industry trends. The role requires troubleshooting user access issues, configuring Conditional Access, guiding users through (MFA), and automating solutions using scripting languages like PowerShell and Python. Preferred qualifications include familiarity with standards such as SAML, OAuth2.0, and platforms like Okta and Azure AD, along with experience in risk management and cloud services like Azure, GCP, and AWS.

Participate in the design, implementation and support of Uber Freight's Identity, Authentication, Authorization, Access Control, and Certificate Management platforms. Assist with Identity integrations and migrations that result from acquisitions, customer onboarding, and technology changes.

Work with internal stakeholders, customers, and external partners to define and integrate business requirements like provisioning, deprovisioning, authorization determination and other aspects of user access management and control.

Understand the impact of change before implementation. Learn and follow our existing change control process. Keep abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure

Be self-motivated to increase your knowledge of our identity toolset. Walk customers through configuring and using MFA and certificate-based authentication. Follow up with customers to ensure our solutions are functional and meet their needs. Report customer feedback and potential product requests

Guide users with simple, step-by-step instructions. Address user tickets and requests regarding the Identity/Authentication technology stack. Ask targeted questions to diagnose problems/challenges. Test alternative pathways until you resolve an issue.

Provide on-going guidance to operational teams for proactive management, monitoring, and support of the environment. Develop and deliver training or knowledge transfer activities for operational teams

Successfully locate solutions to issues you have not experienced before. Author scripts written in languages like PowerShell, Bash, and Python. Automation mindset - build frictionless, automated, self-healing solutions

**Basic Qualifications**

Bachelor of Science in a Technology or MIS discipline

At least 3+ Years of hands-on experience in IAM & related technologies, including Active Directory, Directory Services, Single Sign-On, LDAP, PKI, Cloud Directory Services, Authorization & Authentication Technologies, User Provisioning, Privileged Access Management, Role-Based Access Control (RBAC), etc.

Hands-on experience with Windows/Mac OS environments

Hands-on experience with ADFS with Azure MFA

Must be able to configure Conditional Access to meet business requirements.

Must be able to demonstrate a working knowledge of how to troubleshoot user access issues.

Must be able to demonstrate a working knowledge of how to interpret and configure Intune conditional access policies.

Must be able to perform remote troubleshooting and provide clear instructions.

Must be able to demonstrate a consistent ability to focus and work with a high level of precision.

Must be able to demonstrate a consistent ability learn new information and integrate it successfully with consistent outcomes.

**Preferred Qualifications**

Thorough familiarity with standards such as SAML, WS-Sec; SOAP; REST, OATH; OAuth2.0; Digest, XML, JSON, REST, etc.

Familiarity with various IT / Security technologies including DNS, DHCP, MS Exchange, Firewalls, VPN Gateways, IPS, Proxy, Endpoint Security, Vulnerability Management, SEIM, etc.

At least three years of experience supporting Rights Management Service and/or Azure Identity Protection for end user file encryption

Working knowledge of platforms such as Okta, Microsoft Active Directory, Microsoft Identity Manager, Azure AD, Azure AD Privileged Identity Management, Janrain, & Amazon based Authentication such as Cognito

Solid experience in risk-based approach and management principles. Includes best practice IT risk assessments, control analyses, and mitigation plans to operationalize optimal risk mitigated solutions.

Hands-on experience with Azure/GCP/AWS

Ability to review logs, filter past the noise and then set and respond to alerts to proactively monitor for issues.

Experience with Azure B2B/B2C is a plus.

Either Microsoft or Google Certifications

Previously work for a Tech start-up company.

**About Uber Freight**

**EEOC**

Uber Freight is proud

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