Servicenow Administrator

**Location**:Remote (Based in Mexico)

**Overview**:
We are seeking an experienced ServiceNow Administrator to join our remote team. As a ServiceNow expert, you will play a vital role in managing and optimizing our ServiceNow platform to support IT service management best practices. This role requires advanced English communication skills and offers the opportunity to work remotely from Mexico.

**Key Responsibilities**:

- Administer and maintain the ServiceNow platform, focusing on configuration, customization, and enhancement.
- Ensure the stability, performance, and security of ServiceNow instances.
- Implement and optimize ITIL service management best practices within ServiceNow.
- Manage and configure CMDB (Configuration Management Database) and Asset Management modules.
- Collaborate with stakeholders to gather requirements and translate them into ServiceNow solutions.
- Develop and maintain scripts using JavaScript, Jelly, and UI scripting to automate processes and enhance functionality.
- Perform upgrades, patches, and enhancements to the ServiceNow platform as needed.
- Provide technical support and troubleshooting assistance to users as required.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 3 years of experience as a ServiceNow Administrator.
- Experience with ServiceNow San Diego version or later.
- Strong understanding of ITIL service management best practices.
- Solid knowledge of CMDB and Asset Management principles.
- Proficiency in scripting languages such as JavaScript, Jelly, and UI scripting preferred.
- ServiceNow Certified System Administrator (CSA) certification required.
- Additional ServiceNow certifications are a plus.
- Advanced proficiency in English, both written and spoken.
- Ability to work independently and remotely with mínimal supervision.
- Strong problem-solving skills and attention to detail.

**Benefits**:

- Competitive salary based on experience and skills.
- Flexible working hours and remote work opportunity.
- Opportunities for professional development and growth.
- Collaborative and inclusive team environment.
- Chance to work with cutting-edge technology in a dynamic industry.

If you meet the above qualifications and are ready to take on the challenge of optimizing our ServiceNow platform, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role. We look forward to hearing from you

**Please, upload your resume in English.**

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $30,000.00 - $50,000.00 al mes

Horario:

- Turno de 8 horas

Pregunta(s) de postulación:

- How many years of work experience as a SeriveNow Administrator do you have?
- Have you ever worked in an English environment?

Lugar de trabajo: Empleo remoto