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Customer Service Representative
hace 3 semanas
Empresa Europera líder en fabricación de maquinaria industrial busca **Customer Service Representative** para el área de **Apodaca, Nuevo León** con 2 años de experiência.
**Ofrecemos**:
- Sueldo de $20,000
- Prestaciones de ley al 100%
- Seguro de gastos médicos mayores
- Seguro de vida
- Horario de lunes a viernes
**Actividades**:
- Proporciona soporte telefónico y en línea a los técnicos de servicio del cliente para obtener las piezas requeridas para la instalación o mantenimiento de maquinaria corrugadora.
- Realización de pedidos de órdenes de compra para la adquisición de refacciones y piezas del área de mantenimiento.
- Investigación de las piezas requeridas utilizando las fuentes disponibles: Elib, I-Base SAP, HQ Technical Support, etc.
- Ayuda a procesar las reclamaciones de garantía y presentar la reclamación ante HQ
- Apoya al personal interno con la información requerida: AR, AP, M2P, Almacén, etc.
- Seguimiento de los envíos, configuración de pedidos pendientes desde la sede, notificación al personal del almacén sobre solicitudes especiales de los clientes, etc
**Requisitos**:
- Licenciatura administración o afin terminada
- Experiência previa en servicio al cliente preferible en un entorno industrial / de piezas.
- Experiência en manejo de ERP y SAP
- Ingles intermedio.
Tipo de puesto: Tiempo completo
Salario: $18,000.00 - $20,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
Tipos de compensaciones:
- Bono de productividad
Pregunta(s) de postulación:
- Tienes experiência en servicio al cliente preferible en un entorno industrial?
- Tienes experiência en manejo de ERP y SAP?
Lugar de trabajo: Una ubicación
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