Restaurant Manager

hace 4 semanas

Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

Summary

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, Hyatt employees are forward thinking and passionate about hospitality. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are focused on providing authentic hospitality. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

Goal of the **Restaurant Manager**: Responsible for the managing the daily opportunities required by strong leadership and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided.

The Restaurant Manager Responsibilities may include:

- Supports and Manages the Hotel Outlets while working closely with the Food & Beverage Assistant Director and other hotel departments
- Responsible for short and long term planning of all Outlets
- Ensure effective hiring, training, development, promotion and continuous reinforcement
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- Full understanding of Associate engagement
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
- Responsible for maintaining a high energy, positive, professional appearance
- Plan, coordinate & manage special events and holiday functions
- Ability to take the initiative to run the outlets as a free standing entity

Outlet Managers are an integral part of the hotel's overall Food and beverage team.

**Qualifications**:

- Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
- A true desire to understand and anticipate the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
- Hotel experience and a thorough understanding of restaurant service
- Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
- Must speak Spanish

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