Customs Coordinator

Involves providing administrative support for a team of professional level employees and their manager in ground ops, ramp, and/or gateway locations, ensuring the most effective utilization of time and effort.

**General job description**:
Under general supervision completes the following activities:

- Maintain knowledge of current country’s customs regulations and legislation related to Customs clearance, respond to any internal or external inquires regarding appropriate processes and/or payments, and provide direction to lower level staff as appropriate.
- Analyze and investigate Customs regulations to ensure FedEx compliance with changing tariffs and inspection requirements.
- Coordinate problem resolutions related to customs documentation, tariffs, or fines to expedite package/document movement through Customs.
- Ensure Customs duties and taxes are paid in a timely and accurate manner to eliminate fines or penalties for the Company and/or the customer.
- Work with Customs agency personnel, FedEx air freight brokers, and operations personnel to facilitate the timely customs inspection of import and export packages and ensure timely customs clearance.
- Assist manager in providing customs training for local personnel. Principal responsibilities are those most important or most frequently performed duties.
- May be required to perform other duties as assigned

**Minimum Requirements**:
**Minimum Education**:

- Associate degree/Equivalent.
- Work experience plus five (5) years' experience in a customs environment working with diverse types of international freight is required.
- Proficiency in English (600 TOEIC points).

**Minimum Experience**:

- Knowledge of country’s customs service regulations and legislation for inbound and outbound clearance is necessary.

**Minimum Required Skills**:

- Good planning skills
- Analytical skills
- Communication skills
- Computer literate
- Microsoft Office & PC Skills

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the “Best Employers for Diversity”

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.