Dir-rmas Ops

**Job Number** 23004036

**Job Category** Revenue Management

**Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Supports the regional Revenue Management Advisory Services organization as well as the regional Revenue Management Preopening PLUS Services and supporting a select -portfolio of properties. Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined geographic area. Partners closely with Leadership (Area Vice Presidents, Area Directors, SMR and Franchising), Revenue Management Leadership, and Revenue Management Advisory Services Directors and teams to maximize property objectives and priorities. Provides support primarily in the areas of pricing strategy and mix management. Drives consistency in operational execution for the hotels they support. Manages team, verifying services are effectively deployed and providing day-to-day direction to Revenue Managers. Provides Revenue Support to Business Partners in other disciplines (e.g., Sales and Finance).

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 year’s experience in the revenue management, sales and marketing, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 year’s experience in the revenue management, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Revenue Management Projects and Strategy**
- Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined geographic area.
- Communicates the services that the Advisory Services team provides and solves for existing gaps.
- Serves as revenue management operational leadership contact for Area Vice Presidents, Area Directors and General Managers.
- Provides revenue insight and context to help property individual team members and hotels meet their goals.
- Partners with property leaders to discuss and develop revenue management ideas, strategies, and identify issues.
- Executes and implements new processes to support business model.
- Provides input to enhance and develop tools for better and more efficient analysis.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Sells ideas and influences diverse group of stakeholders, including Area Vice Presidents, Area Directors, GMs, and Directors, on revenue strategies.
- Direct responsibility over the RM Preopening Process, including All Inclusive, Revenue Management PLUS Services and a select group of hotels under his direct portfolio.

**Analyzing and Reporting Revenue Management Data**
- Provides strategic and analytical leadership for (Area) hotels to verify the achievement of (area/region/Hotel/management company) revenue objectives.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Translates or explains what information means and how it can be used.

**Managing and Conducting Human Resources Activities**
- Builds teams within area to support the organizational needs.
- Interviews and hires employees with the appropriate skills to meet the business needs of the units.
- Uses appropriate available on-the-job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Conducts employee performance appraisals according to Standard Operating Procedures.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.

**Building Successful Relationships**
- Communicates and educates Revenue Management philosophies to Franchise Owners and representatives
- Identifies and communicates revenue and profit opportunities to area and property leadership teams and sales organization.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

**Additional Responsibilities**
- Informs and/or updates the executives and the peers on relevant information in a timely manner.
- Enters, transcribes, records, stores, or maintains information in written or electronic form.
- Provide support to the regional Revenue Management office in the event of leaves, PTOs, hotel coverage, and with any additional responsibility assigned by the