QA/qc Manager

hace 3 meses

Guadalajara, México AstraZeneca A tiempo completo

At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.

We’re inspired by the things that seem impossible. Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.

As the QA/QC Manager for Corporate Giving Services (CGS), you will be a member of the team Contracting, Legal, and Compliance Operations (CLCO) team within the Global Business Services (GBS) business unit and will be responsible for developing and managing the quality control and quality assurance program. Within this capacity, you will represent compliance and audit’s perspective in contributing to the design, launch and management of the CGS QA/QC governance and operating model.

The QA/QC Manager will report to the Director, Corporate Giving Technology. The QA/QC Manager will provide quality support across the technical and operations team to monitor compliant and timely delivery of services and technology. The incumbent will be responsible for the development, implementation and maintenance of the quality management process for CGS.

**Major Responsibilities**:

- Develop the overall strategy for Corporate Giving Services QA/QC, including External Funding, Employee Giving, and Single Patient Early Access (SPEA)
- Enhance the operations/service line Quality Score metrics and perform monthly reviews to capture an overall Quality Score for the service and technical team
- Review External Funding requests to ensure they comply with AstraZeneca’s Global External Funding Standard and SOP (ex. requests do not mention products, requests are not commercial in nature, align with the overall definition of External Funding, etc.)
- Collaborate with the teams on maintaining the business continuity plan, including but not limited to ensuring testing on an annual basis and updating as needed with department expansion opportunities
- Develop, communicate and continuously improve CGS policies standards and procedures
- Identify, manage and resolve quality, compliance risks and issues and oversee resolution and reporting
- Assure process meets regulatory, global and local market specific requirements
- Manage routine audits and assessments and ensure audit readiness
- Actively identify and engage in risk management activities including mitigation and escalation of such risks
- Ensure CGS Quality requirements are embedded throughout project and service lifecycle activities
- Ensure system/project compliance with security and privacy requirements
- Specialize in Quality Management and Compliance and recommend appropriate validation approaches for systems and process (if applicable).
- Monitor Compliance & Quality requirements that CGS products and services must effectively comply with
- Expand the monitoring and auditing plan for service line and perform
- Monitor performance and process adherence against all users and company policies and procedures
- Ensure team and business adherence to first line monitoring and reporting
- Implement preventive measure and corrective action plans for process and system nonconformities and defects
- Continuously explore opportunities to innovate the QA/QC process and automate controls
- Proactively identify, monitor and communicate regulatory or compliance changes that could impact the QA/QC process
- Make recommendations for corrective and preventative controls or actions
- Work closely with the business partners, the services team, business stakeholders, the deployment lead and process and technology lead to ensure controls and violations are effectively communicated and mitigated
- Provide continuous process improvement support across service/project

**Required Education & Experience**
- BA/BS business, IT, engineering, science or other relevant field
- 3+ years of experience in QA department or related role
- Experience with audits and compliance control frameworks
- Quality certification (desired)
- Strong decision making and problem solving skill
- Excellent planning and organization skills with demonstrated multi-tasking and project management skills
- Ability to uphold regulator, company and customer standards
- Excellent interpersonal skills
- Ability to delegate without authority
- Effective verbal, listening and written communication skills
- Strong interpersonal skills
- Demonstrated ability to think strategically; leadership and influencing skills

  • QA Manager

    hace 3 meses

    Guadalajara, México Consultora TI A tiempo completo

    **Vacante para la empresa Consultora TI en Remoto -Guadalajara, Jalisco**: Empresa Líder en Tecnologías de la Información con con presencia en México, está en la búsqueda de talento TI como: QA Manager - automation **Zona: REMOTO DESDE MÉXICO** **ESCOLARIDAD**:Ingeniería en sistemas o afín, titulado o pasante (100% creditos) **Experiência**: -...

  • QA Manager

    hace 4 meses

    Guadalajara, México Accedo.tv A tiempo completo

    DescriptionAbout Us:We are Accedo and have more than ten years of experience helping hundreds of TV platform operators, broadcasters, media companies, and consumer electronics manufacturers across the globe to design, deliver and manage the next-generation video user experience across a vast range of connected devices.Accedo offers a truly global working...

  • QA Automation Manager

    hace 3 meses

    Guadalajara, México C3 AI A tiempo completo

    C3 AI is seeking a highly qualified **QA Automation Manager** to work with Engineering, Product Development, Operations, and Customer Services to drive the software quality for our existing and emerging products. This role focuses on quality and performance validation and sign-off for all our software releases. You will hire, mentor and train QA Automation...

  • QA Automation Manager

    hace 2 meses

    Guadalajara, México C3 AI A tiempo completo

    C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt,...

  • Omnichannel Us Regional QA Lead

    hace 5 meses

    Guadalajara, México AstraZeneca A tiempo completo

    **Omnichannel US Regional QA Lead** **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At...

  • Quality Manager

    hace 3 semanas

    Guadalajara, México Birdman A tiempo completo

    **The Company**: Birdman is the leading plant-based supplements and food company in Mexico. We're dedicated to delivering delicious, nutritious, and environmentally friendly products. As we experience exponential growth and expand into over 8 countries, we seek the brightest and most talented individuals to join our team. As a fully integrated company, we...

  • **QA Project Manager

    hace 2 semanas

    Guadalajara, Jalisco, México amberstudio A tiempo completo

    About AmberStudio:We're a dynamic and innovative company dedicated to delivering exceptional service to our clients. Our team is passionate about creating top-notch experiences and we're always looking for talented individuals to join us.The Role:We're seeking a highly skilled QA Project Manager to lead our game testing and quality assurance efforts. As a...

  • Quality Assurance Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Birdman A tiempo completo

    **About Birdman**Birdman is a leading plant-based supplements and food company in Mexico, dedicated to delivering delicious, nutritious, and environmentally friendly products. As a fully integrated company, we handle everything from research and development to manufacturing in-house, ensuring that our products meet the highest standards.We operate like a...

  • QA Project Manager

    hace 3 meses

    Guadalajara, México Amber Studio A tiempo completo

    **About us**: At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for...

  • QA Automation Engineer

    hace 3 meses

    Guadalajara, México Encora A tiempo completo

    **Responsibilities** - You will collaborate with program managers and business teams to gather test requirements, define test plans, design test cases and automated tests, implement scalable test automation solutions, and implement the tests to deliver a high-quality product - You will develop maintainable test automation frameworks, tools, and automated...

  • QA Project Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Amber A tiempo completo

    About AmberAt Amber, we're a dynamic organization dedicated to delivering exceptional service to our clients. We're committed to fostering a collaborative environment where our employees can grow and thrive. Our compensation packages are competitive, and we're always looking for ways to improve our processes and services.The QuestWe're seeking a skilled QA...

  • Business Analyst/project Manager

    hace 3 meses

    Guadalajara, México Q1 Technologies, Inc. A tiempo completo

    **Tech BA** - Fixed income - Trade flow - Proficient in SQL, Jira - Testing/QA - Must be very proactive - Strong English / communication skills - Fast learner - Diligent with updating documentation, following up with team members, following processes **Salary**: $45,000.00 - $70,000.00 per month **Experience**: - Fixed income: 5 years (preferred) -...

  • QA Engineer

    hace 4 meses

    Guadalajara, México Accedo A tiempo completo

    **Guadalajara**: QAE Intermediate Full-time QAE **About the position**: QA Engineer Guadalajara Intermediate Full-time **Who are we?** We are Accedo and have more than ten years of experience helping hundreds of TV platform operators, broadcasters, media companies, and consumer electronics manufacturers across the globe to design, deliver and manage...

  • QA Project Manager

    hace 4 meses

    Guadalajara, México Amber A tiempo completo

    About us:  At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for...

  • Senior Manual

    hace 3 meses

    Guadalajara, México Finastra USA Corporation A tiempo completo

    **Responsibilities**: **What will you contribute?** **Responsibilities & Deliverables**: Your deliverables as a Senior QA Automation Engineer will include, but are not limited to, the following: - Enhance the test automation framework in a timely & accurate manner to extend technical QA capabilities for the project. - Work with the QA & development teams...

  • QA Team Lead

    hace 2 semanas

    Guadalajara, Jalisco, México Accedo A tiempo completo

    About the PositionWe are seeking a highly skilled QA Team Lead to join our team at Accedo. As a QA Team Lead, you will be responsible for leading our QA efforts and ensuring that our products meet the highest standards of quality.Key ResponsibilitiesDesign and execute test plans, cases, and scripts to ensure that products of exceptional quality are...

  • Pod QA Associate

    hace 3 meses

    Guadalajara, México AstraZeneca A tiempo completo

    **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we 're dedicated to...

  • QA Engineer

    hace 4 meses

    Guadalajara, México Nimble Gravity A tiempo completo

    **QA Engineer** **This position is handled as a contract to hire.** **Responsibilities** - Ensures comprehensive test plans and test cases are made in coordination with developers working on features. - Proactively identifies potential roadblocks or performance/productivity concerns. Determines, and executes on, strategy for resolution. - Oversee the...

  • Software QA Technical Manager

    hace 2 semanas

    Guadalajara, Jalisco, México WIZELINE A tiempo completo

    About WizelineWizeline is a global digital services company that helps mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer's challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in...

  • Pod QA Associate

    hace 3 meses

    Guadalajara, México AstraZeneca A tiempo completo

    ABOUT ASTRAZENECA AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we 're dedicated to being...