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Operations Director
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**ESSENTIAL FUNCTIONS**
Plans, directs and executes the site’s manufacturing plan. Provides leadership to assigned human resources. Ensures conformance with Company standards, policies, regulations, and procedures within the scope of authority. Maximizes customer satisfaction through on-time delivery of products which meet required specifications. Continually improves the effectiveness and efficiency of manufacturing processes. Seeks to improve profit performance across all product lines.
**SPECIFIC RESPONSIBILITIES**
- Make decisions for operational activities and set strategic goals
- Planning and monitoring the day-to-day running of business to ensure smooth progress and meet all financial goals, including productivity, net profit, on time delivery, etc.
- Develops annual business plans in consultation with plant management to ensure proper deployment of resources to achieve required levels of production and to meet customer delivery requirements.
- Provides leadership to subordinate managers and to all assigned employees. Ensures open communications and responds to employee concerns in an appropriate manner. Seeks to improve the knowledge, skill and ability of people. Deals proactively with substandard performance.
- Ensures full compliance with EHS standards, policies, procedures and processes for the entire site. Confirms that incidents are thoroughly investigated and that root causes are identified and remedied on a systematic basis. Fosters a safe and healthy work environment for all employees.
- Interfaces directly with key customers, in concert with Sales & Marketing Management and Account Managers to resolve problems related to delivery, quality and other issues, Strives to address customer concerns in a responsive, professional manner while protecting the interests of the company.
- Oversees and facilitates activities with other departments such as Sales & Marketing, Engineering/R&D, Purchasing, Accounting, Information Systems, and Human Resources.
- Participates with Purchasing personnel to develop partnerships with vendors which produce mutually beneficial arrangements related to purchased item quality, quantity and pricing. Ensures that concerns and issues related to purchased resources are addressed and resolved in a timely manner.
- Interacts positively and effectively with personnel, both internal and external to the organization. This may include factory floor personnel, management at various levels throughout Company, and governmental regulators. Participates in external activities to secure a positive community image of the Company.
- Provides technical manufacturing assistance to other stakeholders of the organization, including both external and internal to HFS.
- Analyzes and directs the preparation of Capital Appropriation Requests to secure required capital equipment for projects meeting or exceeding capital return targets.
- Directs the activities of assigned human resources and makes recommendations on hiring, disciplinary actions, promotions, demotions, terminations and salary adjustments.
- Performs all tasks involving hazardous chemicals or hazardous wastes in accordance with environmental regulations, and operation procedures outlined in the Environmental Management System.
- Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Company’s Guide to Business Conduct.
- Perform other duties as assigned
**Education**:
A Bachelor’s degree in Engineering, Business, or Operations required. MBA preferred.
**Experience and Background**:
- Ten years of experience in a manufacturing environment, with five (5) or more years of that time spent in senior-level supervisory leadership roles.
- P&L responsibility.
- Must have excellent communication, presentation, and interpersonal skills.
- Must be able to prioritize and complete multiple and diverse work assignments with mínimal direction and supervision.
**Skills**:
- Extensive knowledge and experience with lean manufacturing. Must have proven leadership and management skills. Thorough knowledge of complex electronic business enterprise systems required.
- Ability to work effectively with employees, peers, senior-level leaders, customers and vendor representatives.
- Excellent communication, presentation, and persuasion skills. Ability to work independently, prioritizing and completing multiple work assignments in diverse fields with mínimal direction.
