Field Services Technician
hace 2 meses
We´re hiring
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as an **IT Technical Support Onsite**
**Onsite position in Juarez**
- Objectives of this role
Adhere to following processes as per the defined SLAs or KPIs.
- Event detection, Categorization, responding and closure.
- Service Request Handling.
- IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook.
- Access Request handling.
- Delivery Assurance: Adhere to defined support and quality processes as per the floor management guidelines, Run books & SOPs.
- Delivery Excellence: Focus on enabling quality deliverables and enhancing customer satisfaction.
- Contribution to knowledge management process by updating/creating the knowledge articles.
- Contribute to and participate proactively in knowledge sharing sessions.
- Act as a buddy for new hires.
Mandatory Skills:
1+ year like bilingual Service desk or Tech Support
- Knowledge using a ticketing system
- Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays)
- Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
- Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
- Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.
- English
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide.
Receive ongoing support and funding with training and development plans.
Have a highly competitive benefits and salary package.
Get the opportunity to work for leading global companies.
We are committed to respecting human rights and build a better future by helping your minds and the environment.
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture makes us stronger
Join us now
BeCognizant #IntuitionEngineered
-
Desktop Support Technician
hace 6 días
Ciudad Juárez, México NTT DATA A tiempo completoReq ID: 299692 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician - Field Tech to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico...
-
Field Services Specialist
hace 4 semanas
Juárez, Chihuahua, México Cognizant A tiempo completoWe are seeking an exceptional individual to join our team as a Field Services Technician. This is an exciting opportunity to work in one of the largest companies in the digital sector worldwide.Cognizant promotes an inclusive culture where we value different perspectives and provide career growth and development opportunities.The successful candidate will be...
-
Desktop Support Technician
hace 5 días
Ciudad de México NTT DATA A tiempo completo**Req ID**: 305081 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Ciudad de México, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacement and repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge...
-
Field services Technician
hace 1 mes
Ciudad Juárez, México Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Phenomenal Place To Work is where we look for people who give new insights and experience a dynamic and growing environment. At Cognizant, we promote an inclusive culture that values different perspectives providing...
-
Field services Technician
hace 1 mes
Ciudad Juárez, México Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Phenomenal Place To Work is where we look for people who give new insights and experience a dynamic and growing environment. At Cognizant, we promote an inclusive culture that values different perspectives providing...
-
Maintenance Technician
hace 2 meses
Ciudad Juárez, Chih., México Niagara Bottling A tiempo completoEn Niagara, estamos buscando miembros del equipo que quieran ser parte del logro de nuestra misión de proporcionar a nuestros clientes el agua embotellada más asequible y de la más alta calidad. **Considere aplicar aquí, si desea**: - Trabaje en un entorno empresarial y dinámico con la posibilidad de causar un impacto. - Desarrolle relaciones...
-
Maintenance Technician
hace 4 meses
Ciudad Juárez, Chih., México Prologis A tiempo completoPrologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables...
-
Engineer Technician
hace 4 meses
Ciudad Juárez, Chih., México Ambu A tiempo completoBusiness Area: - Employment type: Full-timeA global job position with an impact We are growing and expanding our Manufacturing Site in Mexico! In the job as Engineer Technician, you will have the opportunity to actively support the organization by meeting ensuring that our manufacturing site runs as needed to have the growth expected of the products we make...
-
Field Services Technician
hace 2 meses
Ciudad Juarez, México Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Field Service Technician
hace 4 meses
Ciudad de México, CDMX AVI-SPL MEXICO A tiempo completo**Salary** **$19,500 to $20,600 MXN monthly** **Description** ** Must have AV experience** Technicians should reside in Mexico City Area **Who We Are** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the...
-
Field Services Technician
hace 2 meses
Ciudad Juarez, Chihuahua, Mexico Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Desktop Support Technician
hace 3 meses
Ciudad de México, CDMX NTT DATA A tiempo completo**Req ID**: 297463 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Ciudad de México, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacement and repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge...
-
Desktop Support Technician
hace 3 meses
Ciudad de México, CDMX NTT DATA A tiempo completo**Req ID**: 297653 We are currently seeking a Desktop Support Technician - Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...
-
Desktop Support Technician
hace 2 meses
Ciudad de México, CDMX NTT DATA A tiempo completo**Req ID**: 300459 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of...
-
Technical Field Services Specialist
hace 1 mes
Ciudad de México, Ciudad de México Sita Switzerland Sarl A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Field Services Specialist to join our team in Switzerland. In this role, you will be responsible for providing technical field services to our customers in airports and at their premises.Your primary objective will be to ensure the highest quality technical field services and business growth through...
-
Warranty Technician
hace 2 meses
Ciudad Juárez, Chih., México Stoneridge A tiempo completoSince 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We’re focused...
-
Cementing Service Technician
hace 4 semanas
Ciudad de México, Ciudad de México Halliburton Energy Services A tiempo completoJob SummaryWe are seeking an experienced Cementing Service Technician to join our team at Halliburton Energy Services.Key ResponsibilitiesUnder direct supervision, rigs up and rigs down cementing service equipment on work locations.Performs pre-job calculations related to pipe capacities, plug landing pressures, and hydrostatic pressure.Learns to complete...
-
Senior Service Technician, 4 Stroke
hace 2 semanas
Ciudad de México Wärtsilä A tiempo completoSenior Service Technician, 4 Stroke - Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions,...
-
Benito Juárez (Ciudad de México) Cronoshare.com.mx A tiempo completoSe consideran 278 oficinas no se si manejen el servicio por equipo o por oficina¿Qué servicio de ciberseguridad se necesita? Field services y monitoreo de equipos¿Para qué tipo de empresa es el servicio de ciberseguridad? Empresa pequeñaIndica el sector al que pertenece la empresa (industria, servicios financieros, tecnología,...
-
Financial Services Field Sales Professional
hace 1 mes
Juárez, Chihuahua, México Citi A tiempo completoCiti is a leading global bank with a strong presence in the financial industry. As a Financial Services Field Sales Professional, you will play a critical role in providing exceptional customer service and meeting sales targets for financial products and services within your assigned district or location.**Job Overview:**This intermediate position requires...