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Hardware Asset Management Analyst
hace 3 semanas
**We Believe in Better**
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us
**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe
**What success looks like in this role**:
Asset Management analyst for Heineken oversees, facilitates, and administers ITIL based service support and/or technical account management of Hardware Asset Management
**Responsibilities**
- Receives Hardware Asset requests in ITSM tool
- Validating asset updates based on tickets and AssetTrack tool
- Register hardware records in CMDB
- Produces standard reports
- Support the HAM process within Unisys and the client
- Stockroom audits
**You will be successful in this role if you have**:
**Must Have Skills**
- 3+ years of relevant experience or equivalent combination of education and work experience in Asset Configuration Mgmt, and stock audits experience
- ITSM tool experience (Service Now or others)
- Strong understanding of ITIL V3 and V4 processes and principals.
- Strong verbal and written communication skills.
- Follow up to Field Services Engineers in charge of stockrooms
**Nice to Have**
- ITIL v3 or ITIL v4 foundation certification
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