![Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44](https://media.trabajo.org/img/noimg.jpg)
Support Engineer, Amazon Music Mexico
hace 1 semana
B.E. or B.S in Computer Science or a related field.
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Sound Knowledge in Java programming
- Experience scripting in modern program languages
- Fluency in English.
Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life.
The Region Flexibility team is focused on transforming how Music serves customer traffic by enabling seamless expansion into new AWS regions. This initiative involves scaling beyond primary regions such as DUB, IAD, and PDX to accommodate growth, regulatory changes, and minimize risks from region-specific outages. The team will develop core components that simplify the process of migrating services into new regions, enabling the use of distant availability zones while balancing latency and cost. This includes experimenting with latency-sensitive and latency-insensitive workloads, finding optimal placements for business logic and data, and reducing the complexity of managing cross-region systems.
Additionally, the team supports the creation of multi-region marketplaces, allowing services to scale smoothly as demand grows in key markets like the US and when new localization laws are introduced in smaller markets. The focus will be on abstracting complex networking and infrastructure management tasks, improving telemetry and observability, and centralizing decisions around capacity placement and data migrations. Collaboration with various teams is essential to ensure that solutions align with existing architectural needs while driving towards a more flexible and resilient future for SDO services. Through these efforts, the team aims to maintain high performance and availability for customers globally while optimizing costs and enhancing the overall developer experience.
Come innovate with the Amazon Music team
Key job responsibilities
- Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team.
- Provide Infrastructure support of incoming system issues, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of two or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
About the team
The Region Flexibility team is at the forefront of Amazon’s next phase of growth, building solutions that will define how Music operates in new regions for the next decade. Your work will have a direct impact on the scalability and resilience of Amazon’s services, ensuring that we can continue to delight customers globally. If you're passionate about solving complex problems in distributed systems and want to be a part of a team shaping the future of cloud infrastructure, we’d love to hear from you.
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
-
Amazon Software Engineer Music Team
hace 4 días
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout Us">At Amazon, we're passionate about innovating and improving the way people experience music. Our team is dedicated to building high-quality music applications that delight our customers and make their lives easier.As a Software Engineer on our team, you'll play a critical role in shaping the future of music technology. You'll work closely with our...
-
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout Us Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners...
-
Software Development Engineer
hace 4 días
Ciudad de México, Ciudad de México Amazon A tiempo completoWhy Join Us?">At Amazon, we're passionate about creating a culture of innovation and excellence. Our team is dedicated to building high-quality music applications that delight our customers and make their lives easier.As a Software Engineer on our team, you'll have the opportunity to:Work with a talented team of engineers and designers to create innovative...
-
Software Development Engineer, Music Innovations
hace 5 días
Ciudad de México, Ciudad de México Amazon A tiempo completoJob OverviewAmazon Music is an immersive audio entertainment service that deepens connections between fans and artists. Our mission is to innovate at the most exciting intersections of music and culture.We offer a range of services to serve all listeners, including personalized playlists, exclusive podcasts, concert livestreams, and artist merchandise. Join...
-
Software Engineer Music Development
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoCompany OverviewAmazon Music is a leading provider of music streaming services, enabling customers to unlock millions of songs, podcast episodes, and curated playlists and stations with their voice.The Amazon Music team is committed to delivering innovative solutions that reimagine the music listening experience. Our platform provides unlimited access to new...
-
Software Development Engineer Music Innovation
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout the Role We are seeking a highly skilled Software Development Engineer to join our team at Amazon Music. As a key member of our engineering team, you will be responsible for developing scalable solutions for our music platform. You will work closely with cross-functional teams to design and implement robust code that powers our multi-device ecosystem....
-
Amazon Music Quality Engineer
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout the RoleYou will be responsible for leading the effort to invent and improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier in international markets. You will lead the efforts to ensure that the Quality of the Amazon Music Experience is the best.The ideal candidate is...
-
Business Specialist, Amazon Music
hace 1 semana
Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor Degree in Business Administration, Finance, Accounting or related fields - Previous experience in finance and/or project management - Excellent English skills Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, from...
-
Music Quality Engineer
hace 5 días
Ciudad de México, Ciudad de México Amazon A tiempo completoJob DescriptionAs a QA Engineer on the Amazon Music team, you will be responsible for leading the effort to ensure the quality of the Amazon Music experience. This includes understanding how all elements of the Voice and mobile Experience ecosystem work together and developing QA approaches that fit the overall strategy.You will develop and execute manual &...
-
Programmer Analyst, Amazon Music, Amazon Music
hace 4 semanas
Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoKnown to be detail oriented Have a great verbal and written communication skills Able to juggle multiple tasks at once, and able to work independently. Dive deep into different tech stacks like big data pipelines and distributed systems built on AWS services (Lambda/Redshift/Kinesis/SQS/SNS). Proficient in at least one programming language (Java or...
-
Quality Assurance Engineer
hace 3 semanas
Ciudad de México Servicios Comerciales Amazon M A tiempo completo4+ year of experience working as a Quality Assurance Engineer - Experience in manual functional and performance testing - Experience in automation testing - Bachelor's Degree Job summary Love music? Want to build consumer-facing products that touches the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re...
-
Manager Support Engineer, Amazon Music Mexico
hace 1 semana
Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoBS in Computer Science or equivalent combination of technical education and work experience - Dedicated and committed - External hires should have minimum of 7 - 10 years of relevant experience - Should have at least 2 year of experience in managing a team of 10-15 Engineers - Experience in hiring, recruiting, developing and promoting Technical Contributors...
-
Music Executive, Latam, Amazon Studios Music
hace 3 semanas
Ciudad de México Servicios Comerciales Amazon M A tiempo completo10-15 years experience in the Film/TV Music entertainment industry - Experience providing in-house music support for a TV or film production company - Film & TV Music supervision experience - Experience in Film / TV music licensing - Strong project management and organizational skills - Bilingual English & Spanish Job summary Key job responsibilities -...
-
Financial Analyst, Amazon Music
hace 2 semanas
Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree in finance, accounting or related field - Speak, write, and read fluently in English - Previous experience in finance and/or project management - Very good communication skills with a strong customer service focus We are looking for a Financial Analyst (M/F/d) to provide support to our internal business teams. You will be a central point...
-
Quality Assurance Engineer II Music Leader
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout the RoleAs a Quality Assurance Engineer II, Music, you will be responsible for leading the effort to invent and improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier in international markets.You will lead the efforts to ensure that the Quality of the Amazon Music Experience...
-
Music Technology Software Engineer
hace 5 días
Ciudad de México, Ciudad de México Amazon A tiempo completoJoin Amazon Music's mission to reimagines music listening by empowering customers to unlock millions of songs, podcast episodes, and curated playlists and stations using voice commands.As a Software Development Engineer on the Amazon Music User Primitives team, you will be responsible for designing and developing systems that power the library, playlist, and...
-
Music App Engineering Professional
hace 5 días
Ciudad de México, Ciudad de México Amazon A tiempo completoWhat You'll DoAs a software development engineer on our team, you'll be responsible for leading the development of music projects across mobile, tablet, and TV platforms. You'll work closely with cross-functional teams to architect and implement robust code that powers Amazon Music's multi-device ecosystem.You'll also design and build reusable platform...
-
Quality Assurance Engineer, Amazon Music
hace 4 semanas
México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo2+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience in UI and API automation testing (Selenium/SOAPUI) Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts,...
-
Expert in Music Platform Development
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout the Company Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. We are seeking a talented Software Development Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and implementing scalable code that powers our multi-device ecosystem....
-
Social Media Manager, Amazon Music
hace 2 semanas
Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo4+ years of professional non-internship marketing experience - Experience managing or working within cross-functional marketing and creative teams - Experience using data and metrics to drive improvements - Experience building, executing and scaling cross-functional marketing programs - Experience building and optimizing multiple, simultaneous marketing...