Director of Food
hace 3 meses
**General Information**:
- Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Food & Beverage - Services- Job Type- Full-time Permanent- SCOPE- To function as the Business Manager and Marketing Specialist for the Food and Beverage Division, and to ensure that all the outlets and events operate successfully, in accordance with the standard of the hotel and are individually profitable.- DUTIES AND RESPONSIBILITIES- Administration- Ensures that the Food and Beverage activities are aligned with the respective corporate strategy, and that the hotel actions have been implemented where appropriate.
- Oversees the preparation and update of individual departmental operations manuals.
- Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
- Liaises with Culinary Division
- Guest Satisfaction- Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
- Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
- Spends time in public areas observing associate-guest interaction and talking with guests, working through department heads to coach associates in guest service skills as necessary.
- Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
- Maintains positive guest and colleague interactions with good working relationships.
- Finance- Maximizes associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Ensures that each profit center (e.g. Outlet, Bar, Events) is operated in line with maximizing profit while delivering on the brand promise.
- Ensures that each cost center (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
- Coordinates the preparation of the annual business plan for Food and Beverage.
- Analyses business performance strategically to facilitate accurate and meaningful forecasting, involving the respective department heads as appropriate.
- Manages costs proactively based on key performance indicators, working through the respective department heads as appropriate.
- Participates in the negotiation of preferential contracts for Food and Beverage items yielding possible rebates (not volume based), cash sponsorships or incentives such as training or educational trips.
- Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
- Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. In particular, high use assets such as chinaware, glassware and flatware.
- Participates in weekly yield and revenue management meetings actively, overseeing the appropriate pricing structures to maximize yield and overall profits in Outlets and Events.
- Marketing- Prepares, utilizes and updates an annual marketing plan, broken down as necessary by department.
- Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s own operations remain competitive and cutting edge.
- Encourages department heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business.
- Operations- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Monitors all operations, especially during peak business periods, working through the respective department head to make adjustments where necessary.
- Ensures that all Food and Beverage Essentials are introduced, implemented and consistently maintained.
- Provides feedback on the results of the consumer audit and ensures that the relevant changes are implemented.
- Works closely with other executive committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Ensures that all associates are up to date with the availability of seasonal and new products on the market.
- Tastes and monitors the food and beverage products served throughout the operation, providing feedback where appropriate.
- Reviews and updates (in coordination with Executive Chef) all aspects of events managements.
- Human Resources- Oversees and assists in the recruitment and selection of all Food and Beverage associates. Ensures that department heads follow hotel guidelines when recr
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Guest Relations Coordinator
hace 3 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Rooms - Front Office- Job Type- Full-time Permanent**SCOPE** *** The Guest Relations Coordinator Reports to (Guest Relations Manager, Managing Director, Resort Manager, Rooms Director, and Rooms Associate Director) Considering the...
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Guest Relations Manager
hace 4 semanas
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Rooms - Front Office- Job Type- Full-time PermanentROSEWOOD MAYAKOBA Position : Guest Relations Manager Division : Rooms Division Reports To : Guest Relations Manager Responsible For : All Guest Relations SCOPE The Guest Relations...
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Community Manager
hace 4 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Sales & Marketing- Job Type- Full-time Permanent**Overview/Job** **Summary** - **The Community Manager acts as the liaison between an organization and its audience on social media channels. This role acts as the voice, tone, and moderator...
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Pool Attendant
hace 4 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Food & Beverage - Services- Job Type- Full-time Permanent**Posición**: Butler de Playa & Alberca **Grupo de Trabajo**: Punta Bonita Team **Lugar de Trabajo**: Punta Bonita Pool, Aquí me Quedo, Beach and Restaurant **Division**: Food...
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Almacenista
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Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141304 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Receive and stage merchandise by department, mark appropriately...
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Executive Office Assistant
hace 3 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Executive Office- Job Type- Full-time Permanent- **Responsibilities**: - Assess the quality and effectiveness of results - Assist assigning staffing duties, particularly for specific projects requested by the Hotel Manager - Create the...
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Sales Coordinator
hace 4 días
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Sales & Marketing- Job Type- Full-time Permanent**KEY** **RESPONSIBILITIES** **Overview/Job** **Summary** **-** To act as the support function for the Cluster Director of Group Sales and Group Sales Managers. Effectively communicate...
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Head Bartender
hace 4 meses
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Steward
hace 4 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Food & Beverage - Services- Job Type- Full-time PermanentFUNCIONES BÁSICAS Es el responsable de realizar y garantizar que todas las labores relacionadas con mantener la higiene tanto de sus áreas, como los equipos de alimentos y...
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Marketing and Communications Coordinator
hace 4 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Sales & Marketing- Job Type- Full-time Permanent**SCOPE** - The Marketing & Communications Coordinator is responsible for supporting all functions of the marketing & communications team (DOSM, DOC, Marketing Manager, Community Manager)....
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Supervisor(a) Steward
hace 4 meses
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141353 **Job Category** Food and Beverage & Culinary **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water...
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Houseman (Surtidor de Piso)
hace 4 meses
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141327 **Job Category** Housekeeping & Laundry **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Identify and report...
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Dir. Human Resources Operations
hace 4 meses
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Chef de Partie
hace 3 meses
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Ayudante de cocina
hace 4 meses
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Executive Chef
hace 1 mes
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Bell boy
hace 2 meses
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Steward
hace 4 meses
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Asistente Administrativo de Cocina
hace 1 mes
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Surtidor (a) de Minibar
hace 3 meses
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