Credit and Collection Analyst
hace 3 semanas
**You Lead the Way. We’ve Got Your Back.**
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day
- from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.
**How will you make an impact in this role?**
If you: are passionate about customer service, relate to people with ease, display oral and written communication skills, possess ability to persuade, have advanced English conversational skills and Microsoft Office knowledge, then this opportunity is for you.
Responsible for contacting clients with higher or more complex overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
**Skills & Qualifications**
- Desire and flexibility to learn and grow in a fast-paced environment
- Organized and detail focused
- Analytical skills
- Excellent verbal and written communication skills
- Multi-tasking skills
- Ability to work well under pressure
- Bilingual (Spanish/English)
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