Customer Experience Coordinator
hace 3 semanas
**Vacante para la empresa Grupo CSI SA de CV en Otay - Tijuana, Baja California**:
**Descripción del empleo**:** Descripción del empleo**
Grupo CSI solicita personal que mejore la experiência de compra de nuestros clientes, mediante la capacitación del personal, tomando encuestas, mejorando exhibición, programa de lealtad y seguimiento postventa de cada UN.
**Ofrecemos**
- $3,000.00 - $3,500.00 a la semana libres.
- Comisiones del 1% sobre la venta de todas nuestras tiendas 5.11 OA (Estimadas en mas de $10,000 mensuales).
**Requisitos**:
- Licenciatura terminada.
- 3 años de experiência en area de MKT.
- Experiência en costumer experience.
- Experiência con sistema Freedman.
**Funciones que desempeña**
- Desarrollar métodos y disciplinas que conlleven a la satisfacción del cliente y una mejora en su atención y experiência.
- Capacitación al personal constantemente sobre productos y estrategia de ventas
- Hacer programas de lealtad y llevar su control
- Asegurar el métrico LTV (Livetime Value-Valor de Vida) de los clientes y medir el retorno a 5 años (formula Ticket promedio x compras promedio por cliente por año) x tiempo promedio de retención de clientes = LTV).
- Licenciatura terminada (Deseable)
**Para postularse**:
- Eapp*
Tipo de puesto: Tiempo completo
Salario: $3,000.00 - $3,500.00 a la semana
Horario:
- Diurno
- Turno matutino
Prestaciones:
- Descuentos y precios preferenciales
Tipos de compensaciones:
- Bono de puntualidad
Pregunta(s) de postulación:
- ¿Vives en Tijuana?
Educación:
- Licenciatura terminada (Obligatorio)
Experiência:
- Mercadotecnia: 3años (Obligatorio)
- Costumer experience: 1año (Obligatorio)
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Marketing / RRPP / Comunicación
**Industria**:
oficina
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