Chief Information Officer

hace 2 meses

Tlahuac, México HSBC A tiempo completo

-Job description

**Chief Information Officer (CIO) Mexico & LAM**

**Role Purpose**

This position has responsibility for all business and IT operations across HBMX and LAM through geographic oversight of the following global or HTS functions; Software Delivery, IT Operations, Service Delivery, Change Delivery, Global Banking and Markets HTS, All these functions report either directly or to this position.

These functions have a broad impact across all the daily operations of HBMX and significantly influence the overall financial performance of the HBMX Group as well as on the other countries supported by HTS in Mexico (the four LAM International Countries).
More broadly, as COO, the position is responsible for the full cost base of the HSBC Group Mexico and is responsible for driving the Group’s Organizational Effectiveness programme (including, but not limited to, cost reduction initiatives) across HBMX.

**Principal Responsibilities**
- SWD, IT, Change Delivery, GBM HTS, Service Delivery, provide vital support to Global Businesses, enabling the achievement of business objectives (ROP and MTO).
- Provide the high standards of infrastructure that are required to support the operations across the bank.
- Assure that business support areas operate in accordance with the Group’s values and comply with Group standards & policies, as well as local legal and regulatory requirements.
- Ensure the delivery of excellent internal customer service from SWD, ITO, Change Delivery, GBM HTS, Service Delivery, Provide the high standards of infrastructure that are required to support the operations across the bank.
Requirements

**Major Challenges**

Operate across a highly matrixed organization, ensuring that businesses and functions co-operate and collaborate effectively to deliver the Bank’s broader objectives.

Ensure functional departments -, HTS- deliver support which facilitates PBT growth along with Group and regulatory standards.

**Knowledge & Experience**
- Advanced Degree (MBA)
- Over twenty years’ business experience
- Fully Bilingual English and Spanish
- Strong and developed leadership skills
- Excellent team player with strong interpersonal skills
- Well-developed negotiation skills and ability to influence across the matrix
- Keen understanding of key strategic trends
- Strong customer focus
- Ability to drive business development and change
- Strong decision maker
- Product Knowledge
- Credit Risk (knowledge and risk taking)

“At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect. “HSBC employees act with integrity with courage, standing firm for what is right. We are trustworthy, open to different ideas and cultures, and connected to customers, the community, regulators, and each other."

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