Patient Care Services Representative

hace 1 semana


Desde casa, México Winona A tiempo completo

**About Winona**:
Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model.

**About the role**:
Winona is looking to hire a **full-time remote Patient Care Representative**. For this role, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging problems for customers for Winona.

**Seniority Level: Entry-Mid Level**

**Responsibilities**:

- Answering questions about Winona’s products and services.
- Delivering information about Winona’s offerings.
- Ensuring patient satisfaction and maintaining professional patient support.
- Handling patient complaints and identifying the appropriate response and strategy to solve issues as quickly as possible.
- Keeping records of patient interactions, processing patient accounts, and filing documents.
- Taking the extra mile to engage with patients.

**Requirements**:

- Experience working in a medical-related job
- Excellent English communication and writing skills
- English proficiency must be at C1 or C2
- Strong customer service experience
- ** Availability to work from Thursday-Monday, 9:00AM to 5:00PM Pacific Time (PST)**
- Hands-on experience in Excel/Google Sheets, Word/Google Docs, and other computer basics
- Comfortable making calls with patients
- Comfortable using social media
- Attention to detail and a good sense of judgment
- A personal computer with stable internet

**What’s in it for you?**

As a full-time member of our team, you’ll enjoy:

- Work wherever you choose
- Unlimited PTO
- Non-working holidays per country of residence
- Pro-rated 13th-month bonus in select regions.
- Referral bonuses
- Fun and casual work environment
- Employee engagement activities and virtual gatherings
- We are a diverse, global team



  • Desde casa, México Winona A tiempo completo

    About Winona:Winona is one of the leading telemedicine companies providing HRT for women in menopause. We've built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, México Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, México Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, México Excellentflow Management Solutions, Inc A tiempo completo

    **Responsibility** **Responsibilities**: - Provide compassionate and culturally sensitive support to patients and their families - Answer questions about insurance coverage, billing, and other financial matters - Coordinate care between patients and their providers - Resolve patient complaints and concerns - Maintain accurate and up-to-date patient...


  • Desde casa, México Excellentflow Management Solutions, Inc A tiempo completo

    **Responsibility** **Responsibilities**: - Provide compassionate and culturally sensitive support to patients and their families - Answer questions about insurance coverage, billing, and other financial matters - Coordinate care between patients and their providers - Resolve patient complaints and concerns - Maintain accurate and up-to-date patient...


  • Desde casa, México Neolytix A tiempo completo

    About this PositionWe want to build a core team that will drive key transformation in US Healthcare management services.For this position, we are looking for an experienced Nurse or a Certified Case Manager with at least 5 years of clinical experience with direct patient care. An active License is NOT required. The RPM/ CCM Care Program - called Rev+ at...


  • Desde casa, México Prescriptions Today A tiempo completo

    Job Title: Business Development Representative Location: Remote Working Hours: Monday to Friday, 9:00 AM - 5:00 PM Central Time Company Overview: Prescriptions Today is a leading telehealth organization dedicated to providing exceptional patient care and services. We are seeking an outgoing and motivated Business Development Representative to join our...


  • Desde casa, México Neolytix A tiempo completo

    **About this Position** We want to build a core team that will drive key transformation in US Healthcare management services. For this position, we are looking for an experienced Nurse or a Certified Case Manager with at least 5 years of clinical experience with direct patient care. An active License is NOT required. The RPM/ CCM Care Program - called Rev+...

  • Patient Coordinator

    hace 2 meses


    Desde casa, México Assistantly A tiempo completo

    At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential. **Be part of our dynamic community and make a real impact on our clients' success....


  • Desde casa, México IBI Healthcare A tiempo completo

    This is a remote position. **You can be part of our growing team!** **IBI Healthcare Institute** is currently looking for: Virtual Medical Call Center Representatives (Bilingual - English/Spanish) **Responsibilities**: - Answer inbound New Patient and Existing Patient Calls - Exceptional Customer Service To Resolve Calls Completely **Requirements**: -...


  • Desde casa, México Thrive Ortho and Spine A tiempo completo

    **Bilingual Patient Intake Coordinator (Spanish & English)** **Job Location**: Remote **Industry**:Medical Office - Orthopaedic & Interventional Pain Practices **Job Summary** **What Thrive Ortho & Spine Offers**: - A leadership team that includes two physicians with deep & proven industry expertise, having previously successfully built a large pain...


  • Desde casa, México First Advantage A tiempo completo

    We are seeking a **Customer Care Representative **in Mexico. Role is remote but individual must reside in Mexico. All remote employees must be on camera for all training sessions, including new hire orientation and meetings with leaders and clients. Working at home requires internet speeds that can support the FA systems; a minimum download speed of 120mps...

  • Sales Representative

    hace 1 semana


    Desde casa, México Detail Cleaning Services A tiempo completo

    Join Our Team of Excellence - Drive Growth and Customer Satisfaction at Detail Cleaning Services Are you ready to join a dynamic, growing team that values excellence, innovation and commitment? Do you love the challenge of achieving outstanding sales results and providing top-tier customer service? Are you that unique individual who's passionate about...


  • Desde casa, México Intugo A tiempo completo

    Join us as a Customer Care Representative to assist patients from US clinics, providing answers to their inquiries about their consults, payments, and appointments. Base Salary Bonus Weekly payment Food voucher Telework support Fixed schedule with 2 days off (Sundays + 1 weekday) **Qualifications** Must have Advanced English level +1y Call center...

  • Sales Representative

    hace 3 días


    Desde casa, México Detail Cleaning Services A tiempo completo

    Join Our Team of Excellence - Drive Growth and Customer Satisfaction at Detail Cleaning ServicesAre you ready to join a dynamic, growing team that values excellence, innovation and commitment? Do you love the challenge of achieving outstanding sales results and providing top-tier customer service? Are you that unique individual who's passionate about...

  • Sales Representative

    hace 2 semanas


    Desde casa, México Detail Cleaning Services A tiempo completo

    Tired of feeling like another number in a large corporation? Come join our small family business and grow with us! We are hiring **Sales Representatives **to help increase our current list of clients. All sales are inbound calls or inquiry follow ups, we don't do cold calling! You will get to join an excellent and dedicated team that will support you the...


  • Desde casa, México Alcon A tiempo completo

    Vision Care Sales Representative - Monterrey_ - At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and...


  • Desde casa, México Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level.” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Desde casa, México Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Desde casa, México Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...