Program Manager
hace 3 semanas
**BENCHMARK GUADALAJARA IS LOOKING FOR THE FOLLOWING PROFILE**:
Program Manager
**COMPANY DESCRIPTION**:
Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.
**SUMMARY**
The program manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction through volume production. He/she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achievement of customer commitments.
**POSITION RESPONSIBILITIES**:
- Leader of the customer focus team (CFT). Prioritize and monitor all CFT activities.
- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship.
- Ensures successful new product introduction.
- Executes to NPI standard process.
- Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objectives.
- Works with SCA to ensure resolution of excess and obsolete inventory issues.
- Meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capacity.
- Ensure the profitability of the project.
- Upload/download the demand in the system in a timely manner. Precise management of the MPS to guarantee compliance with on-time deliveries, as well as guarantee adequate levels of inventories through a timely process of demand loading and unloading analysis.
- Obtain the specifications and requirements of the clients.
- Communicate those requirements to functions within the company.
- Coordination of customer projects in the plant for compliance with deliveries, quality, and cost.
- Inventories.
- Customer representative within the company.
- Internal notification of changes to the product and information to the client about the impact of the same
- Ensure customer satisfaction.
**REQUIREMENTS**
- Bachelors’ Degree required.
- Advanced English (conversational).
- 5-8 years required of related experience.
- Supply chain.
- Planning parameters.
- Experience in logistics and support to shipment scheduling.
- Advanced Intermediate Excel
- Strong written and verbal communication skills.
- Strong presentation and interpersonal skills.
- Strong persuasion and skills.
- Organized and detail oriented.
Tipo de puesto: Tiempo completo
Horario:
- Turno mixto
Prestaciones:
- Estacionamiento de la empresa
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Vales de despensa
Experiência:
- .NET: 1 año (Deseable)
- JavaScript: 1 año (Deseable)
- Desarrolladores iOS: 1 año (Deseable)
- Desarrolladores Android: 1 año (Deseable)
Idioma:
- Inglés (Deseable)
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