Associate Ii

**SAP APO Consultant**

**Associate II - Production Support
**_Who we are: _**

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

**_You Are: _**

UST is looking for a talented SAP APO Sr. Business Analyst to support customer's SAP SCM business portfolio

**_The Opportunity _**_: _
- Resolve production issues, with proper approach and follow standards and security guidelines with very mínimal support
- Effectively interact with other stakeholders through all channels; articulating their inputs
- Optimise efficiency, cost and quality by identifying opportunities for automation/process improvements
- Mentor Trainee Associate and Associate I - Production Support to become more effective in their roles
- Ensures that requests for support are properly logged and resolved per the Service Level Agreements, according to agreed standards and procedures
- Learn business domain and system domain; individually and as recommended by the project/account
- Attain technical knowledge for troubleshooting/resolving any reported production issues
- Set FAST goals and seek feedback for FAST goals

**_What you need _**:

- Through SAP APO skills in the Telecommunications sector
- Understanding of SAP Advanced Planning and Optimization (APO) Demand planning and able to follow up with AMS vendor for resolution of APO issues
- GATP, ATP, Allocation procedure, Availability checks, SCM logistics (Integration of MM & SD)
- Hands on experience to navigate the System and find/ update Order details, Background Jobs
- Excellent English communication skills, both oral and written

**What we believe**:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.

**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.

**Integrity**:
We honor our commitments and act with responsibility in all our relationships.

**Equal Employment Opportunity Statement**

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.