Application Specialist

Sandvik Coromant is looking for a

Application Specialist - General Engineering

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, Sandvik Coromant wants to speak with you about this exciting opportunity

SANDVIK COROMANT is a part of global industrial engineering group Sandvik and is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. Our customers, which include major manufacturers within aerospace, automotive, medical, energy and general engineering, rely on us to provide the highest level of knowledge, service and support to help them achieve their goals for productivity and profitability. With extensive investments in research and development, we bring game-changing technologies and solutions to a dynamic industry driven by a demand for constant innovation. We have 8,000 employees and are represented in 130 countries, uniquely positioning us to set the industry standard for high technology manufacturing now and for the future. Sandvik Coromant is part of the business area Sandvik Machining Solutions within the 150-year old global industrial group Sandvik.

Key performance areas
- Main duties and responsibilities:_
- Additionally, the Application Specialist will:_
- Responsible for taking the customer order
- Fulfills total delivery of technical solution and sales support to end-customers and distributors to grow share of wallet at maintain, strengthen and develop customers
- Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the sales/cluster department
- Prepares integrated solutions for customers
- Visits current and potential accounts
- Provide new product and service introduction to customers
- Recommends products and services that fit well with clients’ business needs during solution offer
- Responds to more complex technical questions regarding the products, systems or services
- Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase
- Troubleshoots, investigates, and resolves technical problems that arise during or after implementation

Way of Working
- You can build effective working relationships with end customers and distributors to secure agreed priorities implementation
- Supports Sales activities including analysis of customer’s technical needs; suggests and implements solutions
- Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained
- Accountable to ensure successful opportunities and as appropriate products are technically applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business
- Documents applied products and services performance and savings, whether successful or unsuccessful to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.
- Leads the customer projects from start to finish together with Account Manager
- Ensures post-sales activities include resolving implementation problems and conduct trainings relevant trainings
- Liaises with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs
- Works to ensure technical alignment between all internal and external stakeholders and customers
- Monitor competitors’ landscape and alternative solutions that can jeopardize Sandvik Coromant’s business
- Business Development - Support_

Develops business plans in collaboration with Account Managers as appropriate, to ensure market share increases/key product focus within the sales department are achieved in line with financial targets and KPI’s. Work with Account Manager to proactively deliver Customer needs analysis.

**Profile**:

- Required Competencie_s
- Broad technical knowledge in metal cutting tools and strong competence in area of expertise
- Structured and organized business orientated approach to support a diverse and geographically spread team
- Ability to manage customer requests and business issues effectively, capable of leveraging all resources
- Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant
- Comprehensive knowledge of relevant software programs, e.g. CAD/CAM
- Knowledge in digital technologies in metalworking (industry 4.0)

** Requires extensive travel within assigned geography and to other sales regions. Overnight travel will vary and is dependent on the business needs/ situation.

Location

México - CELAYA

Application

Sandvik Coromant s an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for e