IT Technitian

Descripción y detalle de las actividades

Key and Abilities: Strong problem solving and communication skills. Self-driven and highly motivated. Ability to work in a team environment. Excellent oral and written communication skills. Excellent attention to detail. Comprehensive understanding of endpoint operating systems, including Windows. Willingness to work flexible hours - shift work required including weekend shift hours. Must have high-energy work ethic and be available to work non-standard hours during peak season times. Essential Duties: Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from staff. Trains and orients staff on use of hardware and software. Recommends and / or performs upgrades on systems to ensure longevity. Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. Assesses functional needs to determine specifications for purchases. Tests alternative pathways until you resolve an issue. Directs unresolved issues to the next level of support personnel. Follows up with clients to ensure their systems are functional. Updates tickets and continuously coordinate necessary work.

Experiência y requisitos

3+ years of help desk or desktop support or similar IT experience. Experience with Tier II phone support. High expertise with troubleshooting Windows, Operating Systems. Hardware: Laptops, Desktops, iPhone.

Oferta de empleo confidencial

Ofrecemos a las empresas la opción de publicar sus ofertas de empleo de manera confidencial, esto es por razones propias de la empresa y en algunos puestos desean mantener la información de forma privada. A continuación se especifican algunas de las razones por las que las empresas deciden publicar sus oportunidades de empleo como confidenciales:

- La empresa desea mantener su publicación privada, para sustitución de sus empleados actuales.
- Es la búsqueda de personal para nuevas plazas de empleo dentro de las organizaciones que actualmente están por autorizar.
- Son empresas de nueva creación que requieren ciertos puestos sin la obligación de dar la información particular de su empresa en ese momento.

**Área** Informática Sistemas

**Contrato** Permanente

**Turno** Variable

**Jornada** Tiempo Completo

**Estudios** Carrera Profesional

**Sexo** Indistinto