Order Administration
hace 6 meses
**Job Description and Requirements**
- Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability)
- Fluent English spoken and written.
- Customer-facing role in the specified assigned Region.
- Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities and transactions (training, quotes, credits, returns & replacements, changes, relocations, cancellations, disputes and archiving all transactions documentation)
- Excellence in customer service
- Ensure high level of professionalism during all interactions with customers and prospects.
- Prioritize workload. High attention to detail and proven organization and administration skills.
- Zero client escalations and adherence to all SLAs
- Exercise judgment within defined practices and policies in selecting methods and techniques for obtaining solutions.
- Thrives working in a fast paced/high revenue environment, demonstrates a high sense of urgency. Meeting with Specific Schedules for coverage of assigned activities.
- Any other activities or tasks related or complementary to his/her principal activities.
**What’s in for you?**
- At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
- With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
- You get an open and transparent culture along with freedom to experimentation and innovation
Pay: $12,500.00 - $13,000.00 per month
**Education**:
- High school or equivalent (required)
**Experience**:
- customer service representative: 1 year (required)
**Language**:
- English (required)
Work Location: Hybrid remote in 45116, Zapopan, Jal.
-
Order Administration Professional
hace 3 semanas
Zapopan, Jalisco, México Mphasis A tiempo completoAbout MphasisMphasis is a leading provider of technology solutions and services. We empower businesses to transform their operations, enhance customer experience, and improve efficiency.Salary: $12,400 - $13,100 per monthJob DescriptionWe are seeking an experienced Order Administration professional to join our team. The successful candidate will be...
-
Order Administration Specialist
hace 4 semanas
Zapopan, Jalisco, México Mphasis A tiempo completo**Job Description:**We are seeking a highly skilled Order Administration Specialist to join our team at Mphasis. As a key member of our customer support team, you will be responsible for processing customer purchase orders and ensuring seamless execution of sales transactions.**Key Responsibilities:**Process customer purchase orders and follow up on any...
-
Order Administration Specialist
hace 7 días
Zapopan, Jalisco, México Mphasis A tiempo completo**Job Overview**Mphasis is seeking a highly skilled Order Administration Specialist to join our team. In this role, you will be responsible for processing customer purchase orders and providing exceptional customer service.**Responsibilities:**Process customer purchase orders efficiently and accuratelyProvide timely and effective support to customers via...
-
Order Administration
hace 6 meses
Zapopan, México Mphasis A tiempo completo**Job Description and Requirements** - Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability) - Fluent English spoken and written. - Customer-facing role in the specified assigned Region. - Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities and transactions...
-
Order Administration
hace 6 meses
Zapopan, México Mphasis A tiempo completo**Job Description and Requirements** - Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability) - Fluent English spoken and written. - Customer-facing role in the specified assigned Region. - Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities and transactions...
-
Order Administration
hace 6 meses
Zapopan, México Mphasis A tiempo completo**Job Description and Requirements** - Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability) - Fluent English spoken and written. - Location: India - Customer-facing role in the specified assigned Region. - Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities...
-
Order Manager
hace 1 semana
Zapopan, México Gneis A tiempo completo**Custom furniture design company is looking for a customer service and sales administrative process professional with a command of the English language to serve national and foreign clients.** **Objective function of the position**: **Responsible for the reception, creation, administration and follow-up of new purchase orders, reporting, system entries,...
-
Principal Consultant
hace 6 meses
Zapopan, México Oracle A tiempo completoRequired Qualifications: - Proven experience with defining requirements for complex customizations and integrations - Graduate of Business Administration, Accounting, Engineering - Strong Communication Skills - Passion for driving Customer satisfaction - Experience in job activities that involve direct interaction or contact with a client or customer. - 3...
-
Senior Principal Functional Consultant
hace 6 meses
Zapopan, México Oracle A tiempo completoAn experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to...
-
Functional Consultant Jr
hace 5 días
Zapopan, México Oracle A tiempo completoParticipate in the identification and documentation of customer’s NetSuite value. - Drive a high degree of satisfaction and reference ability. - Understand customer business processes. - Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking. -...
-
Functional Consultant Jr
hace 5 días
Zapopan, México Oracle A tiempo completo**Key responsibilities**: - Participate in the identification and documentation of customer’s NetSuite value. - Drive a high degree of satisfaction and reference ability. - Understand customer business processes. - Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational...
-
Supply Manager
hace 2 meses
Zapopan, México Ingredion Incorporated A tiempo completo**Supply Manager at Ingredion - Come create the Future!** Come help us lead the challenges within our Operations team and impact our customers. As **Supply Manager**, you will be part of our incredible team of **Supply Chain.** In this position, you’ll oversee finished product inventories across all locations, ensuring top-notch customer service and...
-
Office Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Smith & Associates A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Smith & Associates. As the primary point of contact for office administration, you will be responsible for providing exceptional support to our sales team and ensuring the smooth operation of our office.Key ResponsibilitiesAnswer and direct phone calls,...
-
Project Manager
hace 2 meses
Zapopan, México Gomez Vazquez International A tiempo completoGomez Vazquez International is looking for a Project Administrator to join our global team at our GDL office and collaborate on the Strategic Department, helping us to manage project data compilation to accurately and timely provide relevant information to enable business strategic and operational agility.Daily activities:- Generate a variety of reports:...
-
Filer /database Administrador
hace 6 meses
Zapopan, México Incfile A tiempo completo**About Us**: We are an incorporation filing company that assists in forming LLCs and Corporations within the United States. We file in all 50 states and cater to the general public, providing essential filing services to help individuals start their new businesses. Our goal is to support our customers in their filing needs and provide any necessary...
-
Procurement Director
hace 3 semanas
Zapopan, Jalisco, México Ingredion Incorporated A tiempo completoIngredion Incorporated is a leading global provider of ingredient solutions for the food, beverage, and pharmaceutical industries. We are seeking a skilled Supply Manager to join our team in Guadalajara, Mexico.Company Overview:As a Supply Manager at Ingredion, you will be part of our Operations team, responsible for ensuring top-notch customer service and...
-
Senior Principal Functional Consultant
hace 6 meses
Zapopan, México Oracle A tiempo completoAs the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can...
-
ERP Implementation Specialist
hace 6 meses
Zapopan, México Oracle A tiempo completoAs the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can...
-
Project Manager
hace 2 meses
Zapopan, México Gomez Vazquez International A tiempo completoGomez Vazquez International is looking for a Project Administrator to join our global team at our GDL office and collaborate on the Strategic Department, helping us to manage project data compilation to accurately and timely provide relevant information to enable business strategic and operational agility. Daily activities: - Generate a variety of reports:...
-
Install Readiness Coordinator
hace 1 mes
Zapopan, México Mphasis Limited A tiempo completo**JJob Summary -** This position will provide system & process support for printing department, following and analysis of specific data. For this position strong analysis skills is essential. **Years of experience needed 0 - 2** **Technical Skills**: - Bachelor’s degree in business, finance, economics, or related field. - 0- 2 years of experience in an...