Transportation Analyst

hace 7 meses

Miguel Hidalgo, México PepsiCo A tiempo completo

**Overview**

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ® and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be you.

Now we are looking for this position:
**Responsibilities**

**Transportation Analyst**

**Main Purpose**

As GBS Carrier Management Track and Trace - Pepsi Logistics Company, Inc.(PLCI), The purpose of this role is to provide tactical operations support involving order entry, issue resolution, and track and trace support. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps. This role is our frontline response unit in reporting shipment delays to honor our stringent customer demands.Scope: Effectively prioritize and track 75+ shipments per day in a manner that meets on time pick up, delivery, maintain hours of service requirements, and accountable to key brokerage SOPS. Participate and support with track and trace for customers as required. This role will report to the MBS Carrier Management TnT Supervisor(L8). TMS System knowledge and understanding of transportation is expected along with strong ability to set day-day priorities for service leaders. Strong coordination and communication with BU partners to insure delivery of optimization and efficiency gains is expected. Exceptional time management, organization, communication, and interpersonal skills are critical for this role. This role will additionally require building critical relationships with key team members both internally within the hub and across, inside the function and and across Business Units.

**Accountabilities / Responsibilities**

This Track and Trace role will be responsible for making 125+ phone calls daily to obtain freight tracking updates. The TnT role will be responsible for making 75+ status updates daily. The primary focus will be the prioritization of critical shipments and ensuring accurate updates for both the carrier and account management teams. The team will be responsible for providing best in class load tracking visibility and proactive issue resolution for the PLCI customer base. This role will support the delivery of revenue and NOPBT goals by ensuring the execution of the day to day track and trace function.
- Timely order entry and a sense of urgency regarding issue resolution.
- Carrier compliance to track & trace check calls.
- Carrier compliance to defined EDI processes.
- Proactive shipment tracking and customer alerts for known anticipated service gaps.

**Qualifications**

**Qualifications / Requirement**
- Bachelor’s Degree or equivalent in Business, Operations Management, Supply Chain, Logistics or applicable degree required.
- 0-2 years Operations, transportation experience preferred.
- English Fluency both written and verbal required.
- Ability to positively influence teams outside of direct responsibility and across multiple business units.
- Capable of working in a remote work group and being managed by a remote manager.
- Utilize technical/functional knowledge that creates opportunities and solves business problems.
- Ability to identify business issues and escalate in a timely fashion.
- Self-starter with attention to detail.
- Solid verbal and written communication skills.
- Ability to manage multiple competing priorities.
- Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner.
- Ability to effectively communicate with customers, OTR drivers and dispatchers in a professional and constructive manner.
- Strong passion for customer service and logistics excellence.
- Ability to learn and update brokerage transportatio

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