Trade Finance Processor

hace 6 meses

Azcapotzalco, México HSBC A tiempo completo

-Job description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Trade Finance Processor

**Role** **purpose**

Increase client satisfaction by improving service quality & ownership of the day-to-day service relationship

Increase Transaction Services processing productivity by removing client contact responsibilities

Increase sales capacity by connecting clients directly to Client Services, therefore reducing Relationship Managers/Business Development Managers service calls

**Main Activities**
- Carry out activities related to the area's own processes, such as customer service, affiliation, contracting, management with operational areas for compliance with guarantee times, attention to clarifications, generation and implementation of ideas that cause continuous improvement of processes. in charge of the collaborator, teamwork and multifunctionality.
Requirements
- Focused on customer service and satisfaction.
- Excellent communication and negotiation skills.
- Self directed and organized
- Excellent skills for defining, monitoring and executing work plans.
- Adaptability to change.
- Work under pressure
- High capacity for analysis and synthesis.
- Sense of urgency, management of time and movements.
- Proactive and committed.
- Advanced use of Excel
- Advanced English
- Experience in customer service areas (desirable).

**Experience**
- Bachelor's degree completed in Economic - Administrative or similar areas
- Minimum experience of 2 years.
- Application of bank accounting knowledge.
- Project Management - Application and Synthesis
- Database Management - Application and Synthesis

You’ll achieve more when you join HSBC.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

**Issued By HSBC Electronic Data Process (Mexico) Private LTD

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