Insurance Verification Representative

**A LITTLE BIT ABOUT Boldr****:

- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

**LET’S START WITH OUR VALUES**
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY

**WHAT IS YOUR ROLE**

We are seeking an entry-level Insurance Verification Agent to work closely with our Insurance Billing team. This role primarily involves contacting insurance companies via phone to obtain essential benefits information for our Users.

**WHY DO WE WANT YOU**

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

**WHAT WILL YOU DO**
- Work closely with our Insurance Billing team and our customer support team.
- Contact insurance companies exclusively through phone calls to verify patient insurance coverage and benefits.
- Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
- Update patient accounts with verified insurance information to ensure proper billing and processing of their order.
- Communicate with insurance agents.
- Validate if the patient's needed service, can be serviced or not.
- Tag tickets.
- Tag orders in the system.

**Requirements**:
**WHAT WE’LL LIKE ABOUT YOU**:
**YOU ARE**:

- Curious and authentic, just like us #beboldr.
- An analytical and critical thinker, with an eye for even the most minute of details.
- Passionate about client satisfaction.

**YOU HAVE**
***:

- Strong English communication skills, both verbal and written.
- Excellent attention to detail and ability to collect accurate information.
- Availability to work daytime hours in either PST or EST, Monday to Friday.
- Proficient in phone-based communication.
- Basic computer skills and data entry proficiency.
- Prior insurance or DME (Durable Medical Equipment) experience is a plus, but not mandatory.
- Commitment to patient confidentiality and adherence to HIPAA guidelines.

**Benefits**
- Law Benefits
- Private Health Insurance
- Paid Time Off
- Training
- Life insurance
- Mental Health Support
- Learning and Development Programs

**WHAT YOU’LL LIKE ABOUT US**:

- Great company culture Our diverse backgrounds, commitment, and passion are the things that make us great.
- We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you
- We’ve got training sessions in-store to help you level up your skill set.
- With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
- We have rest and relaxation benefits.