Digital Analyst
hace 7 meses
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
As Junior Digital Analyst you will develop analytical models and algorithms to optimize campaign performance, improve customer segmentation, and increase the effectiveness of referral strategies.
Collaborate with sales and marketing teams to define objectives, measure campaign success, and propose data driven recommendations.
Analyze internal data to identify opportunities for improvement in internal acquisition campaigns, including supplementary cards, referral program and other initiatives targeting internal customers.
- Proven analytical skills, ability to consolidate and storytelling to management, for value insights drilling action to improve revenue.
- Strong communication and interpersonal skills
- Passion, energy, personal accountability and a desire to learn and grow.
- High level of integrity when handing confidential information.
- Demonstrated ability to learn quickly with a willingness to continuously improve.
- Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities.
- Ability to work well under pressure, adapt to changing circumstances.
- Ability to learn quickly.
- Good Programming skills are a must.
- Excellent problem formulation and solving skills.
- Python (Pyspark, pandas)
- SQL (SQL server, Postgre SQL, MySQL)
- Excel expert
- Ability to work autonomously and as part of a team, with a results-oriented approach.
- Nice to have: R, Python (matplotlib, Jupyter)
- Resilient - Proven track record of driving results in a fast-paced, multi-dimensional environment - Strong project management skills - Ability to create clarity in ambiguous situations - Strong verbal and written communication skills.
- Actuary, Data Science, Statistics, Mathematics, Engineering, Econometric, Finance
- Experience in analysis and process improvement roles, preferably in the financial services sector.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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