Salesforce Field Service Architect
hace 2 semanas
Mérida, Yucatán, MX
Full-time
Remote
The Ksquare Group was established in 2014 in Dallas TX, we are an international company with presence in different countries such as Mexico, the USA, India, and Dominican Republic currently being more than 250 Ksquarians and growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer’s needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together into achieving mutual goals.
We authentically care about the comfort, wellbeing, and career growth of all our employees making sure integrity, innovation, leadership, accountability, and collaboration continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become trough out the years.
About the role
**Responsibilities**:
- In this customer-facing leadership role you will be holding discovery sessions and will be acting as the liaison between us and our clients, utilizing your expertise surrounding Field Service implementations.
- You will lead clients through the building, testing and deployment of the solutions on the Salesforce platform, providing support from end-to-end of the Field Service implementations.
- Experience installing FSL managed package and guided setup configuration.
- Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)
- Strong Experience with Salesforce Maps.
- Ability to configure Service Rules and Objectives in support of Field Service business processes.
- Conduct architecture reviews to ensure Salesforce and Industry best practices.
- Provide technical guidance and mentoring to Salesforce team.
- Participate in the Salesforce release management process, including testing and deployment.
- Stay up-to-date on the latest Salesforce technologies and best practices and make recommendations for their use.
**Requirements**:
- Bachelor's degree in Computer Science or related field.
- 3+ years implementing Salesforce Field Service
- Salesforce certifications (Certified Salesforce Field Service Consultant and Service Cloud required).
- Proven experience in designing and implementing scalable, maintainable, and extensible Salesforce solutions.
- Experience in leading technical teams and collaborating with project stakeholders
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Compensation and Benefits
- Competitive monthly gross salary (Payroll)
- Superior law benefits
- Remote work
The Ksquare Group does not and shall not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. As an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of the conditions previously mentioned.
Why will you love working with us?
We thrive to reach out to tomorrow.
We are a world class team who work together across cultures and disciplines.
Transparency and challenging projects that will let you grow and learn.
We offer to you trust, sensibility and welfare, because you are important to us.
-
Customer Service Cpfr Jr Analyst
hace 4 semanas
Merida, México Kellogg Company A tiempo completoJoin our team as a **Customer Service CPFR Jr Analyst **in **Queretaro.** You will Partners with Order Management to ensure efficiencies for both parties and with Demand Planning to ensure Forecast Accuracy (ICBP). Furthermore, you will play an important role as Customer Service and Logistics Leader for the Multifunctional National Accounts Team...
-
Sr Industrial Engineer
hace 4 semanas
Merida, México FedEx Express LAC A tiempo completoTo evaluate, design, and implement interface with field management, manpower, and systems projects designed to reduce operating expenses, increase revenues, and enhance customer service._x000D_ _x000D_ Consults with management in such vital areas as field operations, facility planning, and airport evaluations. Prepares, analyzes, and monitors long range...
-
Junior Tech Lead Software Bilingue Mérida
hace 4 semanas
Merida, México Training Talent A tiempo completo**Vacante para la empresa Training Talent en Mérida, Yucatán**: Somos una empresa con más de 100 años en el mercado, nos distingue la calidad en el servicio, altos estándares de calidad y un excelente ambiente de trabajo, te invitamos a integrarte como Arquitecto de software e infraestructura corporativo para administración de los activos tecnológicos...
-
Social Media Coordinator Mexico
hace 4 semanas
Merida, México Webhelp A tiempo completoResponsible of developing and implementing the internal and external communication campaigns through social media management and customer service, to increase brand awareness and share the company's culture. Activities - Develop, implement and manage our social media strategy in Mexico. - Analyze the employer branding in the social media. - Manage and...
-
Coordinador(a) de Servicio Afore Peninsular
hace 1 semana
Merida, México Citi A tiempo completoThe Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to...
-
Operations Coordinator
hace 1 mes
Merida, México WorldStrides A tiempo completoThe Operations Coordinator of Event Experiences is responsible for creating effective recruitment strategies and procuring various assignments involving securing external communications and events. This includes, but is not limited to; venues, adjudicators, conductors, and clinicians for WorldStrides events. This role is also responsible for administrative...
-
Work From Home Aws Engineer
hace 4 semanas
Merida, México BairesDev LLC A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. AWS Engineer at...
-
Telemarketing Team Lead
hace 2 semanas
Merida, México WorldStrides A tiempo completoJob Description Job Title: Telemarketing Team Lead Job Overview: We are seeking a motivated and experienced individual to join our team as a Telemarketing Team Lead. The primary responsibility of this role is to oversee and manage a team of Telemarketing Specialists who are responsible for outreach to mentors and maintaining relationships with them....
-
Data Services Associate
hace 4 semanas
Merida, México Boldr A tiempo completo**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...
-
Sales Development Representative
hace 4 semanas
Merida, México Boldr A tiempo completo**WHAT IS YOUR ROLE**: As a Sales Development Representative, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers. By skillfully building interest, you should be able to create opportunities with new prospects as well as educate them about the products of our client. You must be able to ask...
-
Data Services Associate
hace 4 semanas
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...
-
Seasonal Insurance Consultant
hace 4 semanas
Merida, México Boldr Impact A tiempo completo**WHAT IS YOUR ROLE** As an insurance consultant you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers. By skillfully building interest, you should be able to create opportunities with new prospects as well as educate them about the products of our client. You must be able to ask smart, targeted...
-
Product Owner, Enablement
hace 1 mes
Merida, México Verato A tiempo completo_**This position is based in Mérida, Yucatán, México. If you do not live in/around Merida, and are still interested in this position, relocation will be required within 60 days of accepting this position. Verato will provide a relocation bonus of $42,500 MNX pesos to help with your move**_ Verato, the identity experts for healthcare, is a high growth...
-
Bilingual Customer Representative
hace 6 días
Merida, México Boldr Impact A tiempo completo**BILINGUAL** **AVAILABLE TO **ROTATE SHIFTS**. MORNING AND DAY SHIFTS **(8 HOURS + 1 HOUR LUNCH)** **AVAILABLE TO **WORK ON WEEKENDS** **ATTENDANCE AND PERFORMANCE **BONUS** **WHAT IS YOUR ROLE** As a Bilingual Qualification Associate, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers....
-
Bilingual Qualification Associate
hace 6 días
Merida, México Boldr Impact A tiempo completo**BILINGUAL** **AVAILABLE TO **ROTATE SHIFTS**. MORNING AND DAY SHIFTS **(8 HOURS + 1 HOUR LUNCH)** **AVAILABLE TO **WORK ON WEEKENDS** **ATTENDANCE AND PERFORMANCE **BONUS** **WHAT IS YOUR ROLE** As a Bilingual Qualification Associate, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers....
-
Agente Telefónico Bilingüe
hace 1 mes
Merida, México BoldrImpact A tiempo completo**WHAT IS YOUR ROLE** As a Sales Development Representative, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers. By skillfully building interest, you should be able to create opportunities with new prospects as well as educate them about the products of our client. You must be able to ask...
-
Insurance Representative
hace 4 semanas
Merida, México Boldr Impact A tiempo completo**WHAT IS YOUR ROLE** As an Insurance Representative, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers. By skillfully building interest, you should be able to create opportunities with new prospects as well as educate them about the products of our client. You must be able to ask smart,...
-
Technical Product Manager
hace 4 semanas
Merida, México Verato A tiempo completo**Description** Verato, the identity experts for healthcare, is a high growth healthcare technology company that enables better care everywhere by providing the single source of truth for identity to organizations across the care continuum. Over 80 of the most respected brands in healthcare rely on Verato’s next generation cloud identity resolution...
-
Technical Product Manager
hace 1 mes
Merida, México Verato A tiempo completo_**This position is based in Mérida, Yucatán, México. If you do not live in/around Merida, and are still interested in this position, relocation will be required within 60 days of accepting this position. Verato will provide a relocation bonus of $42,500 MNX pesos to help with your move.**_ Verato, the identity experts for healthcare, is a high growth...
-
Admissions Advisor
hace 2 semanas
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...