Programme and Project Services Manager

hace 2 meses

Azcapotzalco, México HSBC A tiempo completo

-Job description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **Programme and Project Services Manager (PMO) DBS Transformation**

The Programme and Project Services Manager (PMO) DBS Transformation role work in projects of a variety of sizes, which are single or multiple work stream, have country or global dimension, and be of both narrow and broad scope. The principal responsibility of the PMO role is to manage the Technology Programme Management Office, helping to deliver project monitoring, governance and reporting activities.

**Main Activities**:

- Manage and control administrative activities for the PMO such as timely production of reports, developing materials for governance committees (global and regional), providing assurance to risks, issues and resourcing controls, etc.
- Lead financial management topics including FRP process, monthly forecasting for transformation plans, input to key planning tools including Anaplan, RET, MPP and co-ordinate finance guidelines for certification process
- Ensures the baseline scope, requirements, benefits, schedule, and budget are managed as outlined in Business Transformation Frameworks, at the same time as identifying and intervening where there is slippage and variance from plan
- Proactively monitor project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle - take ownership of critical issues and ensure resolution within agreed timescales
- Implement mitigating plans against identified risks and issues and escalate at regular intervals as and when required via Programme Manager (remaining calm, knowing when to escalate, and escalating with possible solutions)
- Collaborate and build positive stakeholder relationships providing regular updates to resolve high priority issues affecting the project
- Act as trusted advisor to business partners and ensure commercially based decisions are taken on prioritizing and optimizing the change portfolio
- Obtain buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes
- Ensures the Programme/ Project Management control framework effectiveness through Initiation, Definition and Execution phases
- Assists with closure activities, including post project review and handover, benefits tracking and Programme/ Project quality assurance
- Actively engages in programme/ project resource management; assists new team members to understand the project context and content, the importance of stakeholder management and wider project goals
- Oversee the management of project documentation, process documents and information sources
- Manage relationships with internal and external stakeholders
Requirements
- Proven experience in Programme Management Office role on complex projects across countries or regions
- Use of English at business level - mandatory (at least 3 years)
- Project management skills and experience
- People manager and broad experience in managing teams of different work streams
- Examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes
- In depth experience of working in a banking environment and change projects
- Understanding of the purpose, value, culture and fundamentals of Global Transformation
- Excellent written and verbal communications skills.
- Excellent analytical and problem solving skills.
- Ability to work independently and proactively.
- Planning and plan management
- Risk and issues management
- Global mind-set
- Decision making
- Lead self and others

For Accounting area: Essential accounting knowledge

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

**Issued By HSBC Electronic Data Process Mexico Private LTD

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