Intake Representative

_ADVANCED ENGLISH SKILLS REQUIRED_
- HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_

THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.

**RESPONSIBILITIES**:

- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.

**QUALIFICATIONS**:

- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.

**SCHEDULE **MONDAY - FRIDAY 9:00 AM - 6:00 PM

**SALARY AND BENEFITS ** MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)

+MONTHLY BONUS $1500
$500 FOOD STAMPS (AFTER 3 MONTHS)
4% SAVINGS STAMPS
15 DAYS CHRISTMAS BONUS
- *ALL MEXICAN LAW BENEFITS APPLY*_
- THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_

Pay: From $16,000.00 per month

**Education**:

- High school or equivalent (required)

**Language**:

- Advanced english (required)

Work Location: In person