After Sales

**Position**:
After Sales & Quality Specialist

Arrow Electronics is looking to hire an After Sales & Quality Specialist to join our team in Guadalajara, MX.

**What You'll Be Doing**:

- Responsible for the day-to-day post-sales activities, sales support and customer service tasks for specified customers/suppliers and assigned accounts. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
- Problem Resolution: Work with appropriate supplier contacts and internal departments to solve post-sales problems.
- Support Management: Support sales team with direct customer contact for post-Invoice issues
- Attend/lead the supplier quality calls and set internal action plan and communicate to appropriate account team members.

**What We Are Looking For**:

- Typically requires a 4-year degree and 2-5 years of electronic industry experience in customer support, planning, procurement or related.
- Intermediate knowledge of Microsoft Excel.
- Excellent verbal and written communications skills; must be fluent in English.

**What's In It For You**:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Growth Opportunities, and more

**Hiring Range**:
$ 20,183.33 - $ 25,300.00 MXN Monthly

**Location**:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

**Time Type**:
Full time

**Job Category**:
Business Support