Technical Customer Support Ciudad de Mexico

**work location：Mexico city (on-site)** Job responsibilities: (1) Responsible for the product service and technical support in Mexico. (2) Regular aftersales consulations and technical support. (4) Field services including onsite inspection & repair, inverter swap & fitting, inverter maintenace and customer visits. (5) Collect product failures, output...

**MEXICO CITY, MEXICO /** **INCODE /** **PAYROLL** - At Incode we are expanding the team to hire someone to build and lead our Technical Support team across the globe. **Requirements**: - Create the infrastructure, team, processes, and vision for world-class 24/7 operations - Oversee the day-to-day operations of the Technical Support Team - Act as a...

**Location**: This is a 100% remote opportunity for applicants residing in Mexico. **Schedule**: This is a full-time, 40 hours per week position. Open availability is needed and we have shifts available that span mornings, afternoons, evenings, and weekends. **Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies &...

Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...

Mexico City, Mexico **Function**: CS&S **Requistion ID**: 1023279 **Job Type**: The Company The Role The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara’s customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a...

**Technical Support Manager** **Your task and Responsabilities**: - Develop strategy for service partners and follow up on quality and service KPI according to plan. - Manages the development of effective Service Technical Training that will be delivered to the Bayer or dealers, field Service Teams, International Distributors service teams, to meet...

Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...

We are looking for Technical support representatives to join our customer service team. Position Overview: As a Technical supportSpecialist at spotOn, you will play a crucial role in ensuring our clients receive unparalleled technical support. You will be responsible for diagnosing and resolving technical issues promptly, maintaining a high level of...

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire...

**The Company** **The Role** The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support Engineer generally deals directly with end users...

**SOBRE NOSOTROS** Somos un grupo de manufactura en el Sureste de Asia con mas de 40 años de experiência en el sector automotriz y servicio pesado; tanto en OEM / ES, Certificado con ISO/TS16949. Estamos en México desde 2009. **¡UNETE A NUESTRO EQUIPO DE TRABAJO COMO MARKETING (TECHNICAL SUPPORT)!** **Requisitos**: LIC EN MARKETING, ING. INDUSTRIAL O...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

saas.group was founded in 2017 with a simple goal in mind: to help promising, profitable companies reach their full potential. This role is for our portfolio company**:Pipeline CRM**. **Here's a sneak peek.** Our intuitive platform and enthusiastic customers are met by an equally impressive Support team who provide expert assistance on topics like lead...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Technical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...

Applies **_basic knowledge_** of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently....

Customer support intern Who We Are The Role What You’ll Do - Meet call volume standards along with other key performance indicators - Demonstrate a comprehensive understanding of multiple user-friendly Software Platforms - Build customer rapport by probing, listening, and offering solutions that resolve customer issues - Provide prompt, accurate, and...