Customer Service Representative
hace 1 semana
Importante Consultoría de Servicios solicita:
**CUSTOMER SERVICE REPRESENTATIVE**
- **URGENTE**_
**Actividades**:
- Mejorar la relación de cada cliente con los servicios brindados
- Soporte al cliente con consultas técnicas y procesos comerciales
- Resolución eficaz de problemas
- Documentar los pasos de solución dado a cada incidente
- Comunicación concisa y clara con las diferentes áreas
**Requisitos**:
- Licenciatura trunca o Terminada
- 3 años de experiência desempeñándose como Customer Service / Customer Care / Ejecutivo de cuentas en sector corporativos giro TI - SOFTWARE, asistencia de soporte a clientes mediante vía telefónica, correo electrónico y/o chat, resolución de problemas, satisfacción del cliente, comunicación con clientes internos y externos, manejo de Excel.
- Capacidad de análisis.
- Capacidad de realizar múltiples tareas.
- Escucha activa y solución a problemas
- **Idioma Inglés (BILINGÜE INDISPENSABLE)**
**Ofrecemos**:
- Sueldo bruto mensual $17,000 a $19,000
- Prestaciones de Ley.
- Crecimiento y Desarrollo Laboral
- Contrato Directo
- Lunes a Viernes 9 - 6 pm
- Oficina Polanco
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $17,000.00 - $19,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Experiência:
- CUSTOMER SERVICE / ATENCION A CLIENTES AAA: 3 años (Deseable)
Idioma:
- Inglés (Obligatorio)
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