Sea Freight Ops Specialist

hace 3 semanas


Monterrey, México OTIF A tiempo completo

What you will do:

- Drive productivity from import-export (Ocean freight, Air freight, Assessorial charges) through cost transformation and upselling.
- Proactively measure and manage ocean freight capacity globally working with carriers, freight forwarders, customs brokers, and various sector representatives
- Be an escalation point of contact for sectors working with port authorities, and carriers to resolve issues connected to balancing costs, service, and compliance.
- Coordinate to optimize global business processes.
- Guarantee operational continuity for all sectors by implementing the right international logistic strategy for ocean freight shipments.
- Deliver cost reductions and savings by optimizing ocean freight trade routes international logistic routes, transportation types, custom borders, carriers, and brokers, as well as, reducing detention, demurrages, delays, and storages.
- Analyze all import/export operations across the globe to identify possible ocean freight optimization opportunities.
- Monitor carrier compliance and results related to ocean freight execution and performance.
- Drive excellence and improve visibility of ocean shipments through use of digital tools and platforms.
- Establish a winning team culture (Sales/Customer Service) that can cover the identified target accounts and maneuver professionally to deliver extraordinary customer service.
- Execute pricing and procurement to ensure that buying and selling is reasonable and presented to customers in a well digested format.
- Provide strong infrastructure of information sharing between Customer Care, sales, and buy/sell divisions.
- Monthly financial review, account status, pipeline management, loss trend analysis and retention awareness. Connect with key divisions to align on performance.

**Requirements**:

- Bachelor’s Degree or equivalent in Supply Chain, International Logistics, or applicable degree
- 2+ years’ experience in transportation (ocean, air, international logistics required)
- Ability to drive large transformational change agenda to include people, process, technology transformation.
- English fluency both written and verbal required; exceptional communication skills across global businesses (additional languages as an asset)
- Strong track record of managing multiple competing cross-functional priorities.

Bonus Points if:

- Experience with using logistics IT visibility platforms and tools to drive proactive management of ocean / air freight.
- Proficient with process improvement methodologies and supply chain excellence (Lean Six Sigma Belt/ Agile/ APICS)
- Experience directly working with cross-functional competencies, people, and teams.
- Strong track record of developing capabilities and scaling sustained operations resulting in long-term growth.

Tipo de puesto: Tiempo completo

Sueldo: $5,964.31 - $18,269.76 al mes

Beneficios:

- Uniformes gratuitos

Pago complementario:

- Bono de productividad
- Bono mensual
- Bono trimestral

Tipo de jornada:

- Turno de 10 horas

Experiência:

- Sea Freight Ops Specialist: 2 años (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha límite para postularse: 25/11/2024



  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    Job DescriptionAt Uber Freight, we're transforming the way goods move across the globe. As a Freight Operations Specialist, you'll play a critical role in ensuring timely and accurate delivery of our clients' shipments.Key Responsibilities:Manage day-to-day transportation functions, including booking, shipping, tracking, and billing.Secure capacity for loads...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    Job OverviewThis is an exciting opportunity to work with Uber Freight as a Freight Operations Specialist, responsible for ensuring the smooth operation of freight deliveries on weekends.Key ResponsibilitiesUtilize the Transportation Management System (TMS) to its full potential to manage order lifecycles and enhance on-time performance and automation...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    Job DescriptionWe are seeking a highly organized and detail-oriented Freight Support Specialist to join our team at Uber Freight.Key Responsibilities:Provide exceptional support to functions in the day-to-day aspects of booking, shipping, and tracking for both import and export shipments.Ensure timely tracking of shipments to meet customer on-time pick-up...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    About Uber FreightWe're a leading platform that connects shippers with carriers, providing real-time shipment visibility to our customers. Our mission is to bring positive experiences to our carriers and help businesses thrive.As a Customer Support Specialist, you'll play a critical role in monitoring and problem-solving service risks in real-time. You'll...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    We are seeking an experienced Freight Customs Clearance Specialist to join our team in Mexico. As a key member of our operations team, you will be responsible for ensuring seamless customs clearance processes across Mexico and U.S. brokerage services.Our company, Uber Freight, is a commercial partner of Uber Freight in Mexico, providing customized customs...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    About the RoleWe are seeking a skilled and innovative Transportation Management Operations Intern to join our team at Uber Freight.As a key member of our operations team, you will have the opportunity to work closely with our logistics experts to develop and optimize processes that drive efficiency and success in the freight industry.Your primary...

  • Freight Rate Specialist

    hace 1 semana


    Monterrey, Nuevo León, México Celekta Consulting A tiempo completo

    Freight Rate SpecialistCelekta Consulting is seeking a highly skilled Freight Rate Specialist to join our team. As a key member of our logistics team, you will be responsible for negotiating freight rates with motor carriers, ensuring maximum profitability on a daily basis.About the Role:Negotiate freight rates with motor carriers to ensure maximum...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    This role is part of our Freight OS&D team at Uber Freight, responsible for resolving issues related to over, short, and damage claims. The successful candidate will provide top-tier service to carriers and customers by processing claims in a timely manner.Key responsibilities include:- Processing time-sensitive claims using multiple systems, such as...


  • Monterrey, Nuevo León, México Redwood Logistics A tiempo completo

    Unlock Your Potential in Freight OperationsWe are seeking a detail-oriented and customer-focused Freight Operations Specialist to join our team at Redwood Logistics.About Us: As a recognized leader in the freight technology industry, we empower logistics execution across North America and Mexico through our cutting-edge supply chain technology and expert...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    At Uber Freight, we're looking for a skilled Claims Specialist II to join our team in Monterrey, Mexico.The successful candidate will play a crucial role in supporting our Over, Short, and Damage (OS&D) team for the Transportation Management Division. Key responsibilities include:Processing time-sensitive OS&D issues with precision and efficiency;Providing...


  • Monterrey, México Uber Freight A tiempo completo

    **Horario**:8:00 am a 5:00 pm **Modelo de trabajo**: On site **About the Role** The Accounts Payable Specialist II is a key customer service position within Uber Freight. This position is responsible for resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Operations,...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    About the RoleAs a key customer service position within Uber Freight, the Accounts Payable Specialist II plays a vital role in the resolution of discrepant carrier invoices, building shipments, and updating shipment attributes. This position requires strong analytical skills to analyze the root cause of invoice discrepancies and escalate issues as needed for...


  • Monterrey, México Uber Freight A tiempo completo

    **Horario de trabajo: Matutino** **Modelo de trabajo: On site** **About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of...


  • Monterrey, Nuevo León, México Uber Freight A tiempo completo

    At Uber Freight, we're looking for a skilled Customer Support Specialist II to join our team. As a key member of our operations, you'll be responsible for providing exceptional customer service and support in resolving escalated issues.**About the Role**We're offering an estimated salary range of $65,000-$80,000 per year, depending on experience. Our ideal...


  • Monterrey, México Uber Freight A tiempo completo

    **Schedule: FT** **Job Type: Hybrid** **Salary Type: Salary** **About the Role** The Senior Training Specialist is an integral part of the Uber Freight organization. This job requires working closely with stakeholders and the ability to prioritize a wide range of projects at the same time. This job will involve virtual and in-person instructor-led...

  • IT Specialist Iii

    hace 6 meses


    Monterrey, México Uber Freight A tiempo completo

    **About the Role** The IT Specialist III will provide support for our Transportation Management System (TMS). This person should have good interpersonal skills and be able to evaluate and work with customers, internal users, and developers. - Provide support for our Transportation Management System (TMS) by having the ability to understand the different...


  • Monterrey, México Uber Freight A tiempo completo

    **About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

  • Billing Specialist I

    hace 6 meses


    Monterrey, México Uber Freight A tiempo completo

    **Sobre el puesto** Uber Freight está en búsqueda de profesionistas en el área de finanzas con experiência en el campo de cuentas por cobrar. Nuestros especialistas serán los encargados de facturar, dar seguimiento a la cobranza y aplicación de pagos. Así como la solución de disputas con los clientes para la resolución de casos a la par de brindar...

  • Billing Specialist I

    hace 6 meses


    Monterrey, México Uber freight A tiempo completo

    **Acerca del Puesto** Uber Freight está en búsqueda de profesionistas en el área de finanzas con experiência en el campo de la facturación. Nuestros especialistas brindarán apoyo a las prioridades definidas por el facturista líder y harán revisión de expedientes para verificar la correcta información a la par de brindar un excelente servicio al...


  • Monterrey, México Uber Freight A tiempo completo

    **About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...